Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $23.50
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Work Schedule

Standard Hours
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Benefits

Great pay including quarterly bonuses
health benefits
growth opportunities

Job Description

The Roosevelt Market, located at 311 N Elm Ave, Boise, ID 83712, is a renowned establishment within the Wylder Hospitality Group. Known for its dedication to quality, community, and a unique dining experience, the Roosevelt Market operates under the guiding principles of excellence and heartfelt service. The Wylder Hospitality Group emphasizes core values that shape its culture: Hold the Standard, Be Honest, Be Clear, Be Caring, and Be Professional. These principles foster a supportive environment for employees, guests, vendors, and the surrounding community, driving both financial success and positive cultural impact. At Roosevelt Market, the commitment to these core values ensures a workplace where integrity meets professional growth, and customer satisfaction is paramount.

The role of Assistant General Manager at Roosevelt Market is a dynamic and pivotal position that supports the General Manager in ensuring seamless daily operations across both heart-of-house and front-of-house activities. This position requires a hands-on leader who is passionate about the restaurant industry and can uphold the foundational values of the Wylder Hospitality Group. The Assistant General Manager collaborates with key staff to achieve financial targets, cultivate personnel development, enhance customer service, and maintain exceptional food quality and safety standards. This leadership role demands enthusiasm, a sense of humor, and the ability to foster a fun yet professional work atmosphere.

Beyond operational oversight, the Assistant General Manager plays an essential role in developing future leaders within the team by delivering effective training programs, conducting performance evaluations, and maintaining open communication. This includes active participation in recruitment efforts, new hire orientation, and regular leadership meetings aimed at continuous improvement. The role also involves managing the restaurant's financials, focusing particularly on labor costs, food costs, and overall expenses to meet budgeted goals. Additionally, the Assistant General Manager ensures compliance with health and safety regulations, aiming for high health inspection scores, while maintaining an active presence in kitchen and cashier areas to guarantee productivity, consistency, and customer satisfaction.

The Roosevelt Market offers a competitive pay structure including quarterly bonuses and comprehensive health benefits. The position presents a significant opportunity for career advancement within a company that values growth, team cohesion, and operational excellence. Ideal candidates will demonstrate strong leadership abilities, organizational skills, and a passion for creating an upbeat, professional environment for all team members. This role is vital for sustaining the Roosevelt Market's reputation for quality and service, making it an excellent career choice for those eager to thrive in the hospitality industry with heart and humor.

Job Requirements

  • Constant movement within the restaurant sales floor and kitchen
  • frequent use of kitchen equipment and tools
  • operation of computers, phones, tablets and POS systems
  • occasional positioning to clean under counters and inside equipment
  • continuous communication with staff and monitoring of food quality for taste and presentation
  • frequent lifting of products weighing up to 50lbs
  • working in varied temperature conditions

Job Qualifications

  • Passion for the restaurant industry
  • strong leadership and team-building abilities
  • literacy in computers and basic math
  • strong observational skills
  • effective problem solving and conflict resolution skills
  • excellent oral and written communication skills
  • exceptional follow-through and organizational skills

Job Duties

  • Assist key employees and leadership team in achieving their goals
  • support the General Manager in all aspects of restaurant operations
  • lead the team to culinary, customer satisfaction, and financial success
  • identify and develop future leaders within the team
  • partner with the Recruiter and General Manager to maintain appropriate staffing levels through job postings, recruitment, and new hire orientation
  • conduct performance evaluations
  • develop and maintain a fun and professional work environment
  • establish and uphold food quality, visual, and taste standards
  • create and implement educational programs for staff
  • conduct regular leadership meetings
  • manage financials and budgets of the restaurant including labor cost, food costs, and expenses
  • maintain an active presence throughout the kitchen ensuring productivity, consistency, and cleanliness
  • oversee cashier team to ensure quality, friendly customer service and order accuracy
  • maintain an upbeat energy and a positive work environment
  • respond professionally and promptly to all employee inquiries
  • ensure compliance with all safety and sanitation standards including achieving high health inspection scores

Job Criteria

Experience

Mid Level (3-7 years)


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