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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $22.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Hardee's is a renowned fast-food restaurant chain known for its quality food offerings and commitment to excellent customer service. As part of CKE Restaurants, Hardee's upholds a strong brand vision and mission that emphasizes delivering delicious products, outstanding customer experiences, and maintaining operational excellence. The company prides itself on its core values which promote teamwork, respect, and integrity among employees and in interactions with customers. Hardee's operates in a fast-paced environment requiring dedicated leadership to maintain high standards in food preparation, customer satisfaction, and overall restaurant management. The company offers a dynamic workplace where career growth, diversity, and community involvement... Show More
Job Requirements
- High school diploma or GED
- Minimum of one year experience in restaurant operations or related field
- Proficient with Microsoft Office applications
- Ability to work flexible schedule including days, nights, and weekends
- Willingness to travel to other locations as needed
- Strong communication skills
- Customer service oriented mindset
- Ability to develop and coach employees
- Detail-oriented with focus on operational excellence
- Ability to hold self and others accountable
Job Qualifications
- High school diploma / General Educational Development (GED) required, associate degree or higher preferred
- Minimum of one year experience in restaurant operations or equivalent combination of education and experience
- Proficient working knowledge of Microsoft Office applications
- Must be able to work a flexible schedule including days, nights, and weekends
- May be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates
- Effective communication - consistently and effectively interacts with all members of the team
- encourages open and honest communication throughout the restaurant
- Customer focused - recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations
- Developing talent - creates an environment in which people are challenged to grow and develop
- keeps the crew engaged by encouraging and rewarding personal growth
- Execution excellence - strives to be "Best in Class" in running superior operations by analyzing costs to help ensure profitability of the restaurant
- Ensures standards are upheld and procedures are followed at all times to achieve optimal results
- Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience
- Accountability - holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools
Job Duties
- Demonstrate CKE's core values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes
- Executes the performance management process consistently to ensure employees are set up for success and held accountable
- Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements
- Actively monitors, demonstrates, and provides training on all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking
- Ensures proper supervision of restaurant through ongoing examination of station and customer activities
- Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends
- Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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