Assistant General Manager

Rowlett, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Vision Insurance

Dental Insurance

Life insurance

401k plan

Paid vacation

Job Description

Wendy's is a leading fast-food restaurant chain known for its fresh, quality ingredients and a strong commitment to customer satisfaction. Established in 1969, Wendy's has grown to become one of the most recognized and trusted names in the fast-food industry, offering a variety of menu items that include fresh hamburgers, chicken sandwiches, salads, and other classic American fast-food favorites. The company prides itself on delivering a friendly and efficient service experience that emphasizes both speed and quality. With thousands of locations worldwide, Wendy's continues to expand its footprint while maintaining its core values of quality, service, cleanliness, and value. As a company, Wendy's supports employee growth and development, offering opportunities for advancement within a supportive and dynamic team environment. Wendy's commits to providing competitive wages and a comprehensive benefits package to eligible employees, reinforcing its dedication to staff welfare and job satisfaction.

The role of Assistant General Manager at Wendy's plays a critical part in supporting the General Manager in the daily operation and management of a Wendy's restaurant. This position is designed for a proactive leader who can effectively assist in overseeing restaurant staff and ensuring the efficient execution of company policies, programs, and standards. An Assistant General Manager contributes to the achievement of store objectives by fostering a positive work environment, maintaining operational excellence, and ensuring compliance with all local, state, and federal laws as well as ethical business practices. This role requires a keen understanding of managing restaurant operations, staff training and development, inventory control, financial management, customer service, and health and safety standards. The Assistant General Manager also helps in implementing training programs and supports the recruitment and interviewing process to build a strong, motivated team. Through consistent adherence to Wendy's high standards and a dedication to leadership, the Assistant General Manager helps drive the success and profitability of the location while elevating the customer experience. Employment in this role is positioned within a fast-paced, customer-focused environment that offers opportunities for personal and professional growth. Compensation includes access to various benefits such as medical, dental, and vision insurance, life insurance, 401k plans with company match and immediate vesting, and paid vacation that accrues progressively over time. This role is suited for individuals with a passion for leadership, operational excellence, and a commitment to maintaining company values and standards in a service-oriented setting.

Job Requirements

Knowledge of company operating systems and procedures
Knowledge of company policies and procedures related to job responsibilities
Familiarity with supervisory practices
Understanding of federal, state and local employment laws
Ability to read and interpret documents such as safety rules and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups
Ability to add, subtract, multiply and divide
Ability to compute rate, ratio and percent
Ability to solve practical problems and deal with a variety of concrete variables
Must attend Crew Interviewing Workshop within 90 days of hire or promotion
Must be Serve-Safe Certified

Job Qualifications

One year certificate from college or technical school
Three to six months related experience and/or training
Ability to read and interpret safety rules and instructions
Ability to write routine reports and correspondence
Effective verbal communication skills
Basic mathematical skills including addition, subtraction, multiplication and division
Ability to solve practical problems and interpret various instructions
Must be Serve-Safe Certified
Must attend Crew Interviewing Workshop within 90 days of hire or promotion

Job Duties

Assist the General Manager in managing restaurant operations and staff
Execute all company policies, procedures, programs and systems
Participate in achieving store objectives
Ensure compliance with all federal, state and local laws and ethical business practices
Oversee crew orientation and training programs
Support crew interviewing and hiring processes
Maintain operational excellence and customer satisfaction