Assistant General Manager

Virtelle Hospitality is a distinguished hospitality management company committed to delivering exceptional guest experiences in the vibrant city of Asheville, North Carolina. Specializing in full-service hotel management, Virtelle Hospitality operates a portfolio of properties that combine comfort, professionalism, and outstanding customer service. The company prides itself on fostering a positive, collaborative culture that values each team member's unique contributions and provides ample opportunities for professional growth and development. With a focus on community involvement and operational excellence, Virtelle Hospitality ensures every property under its management not only meets but exceeds guest expectations.\n\nCurrently, Virtelle Hospitality is seeking a dedicated and experienced Assistant General Manager to join the team at one of its premier full-service properties, the Holiday Inn Biltmore West. This role is pivotal in driving the success of the hotel by collaborating closely with the General Manager and department managers to achieve company and property goals. The Assistant General Manager will oversee all hotel departments, ensuring operational excellence while maintaining the high standards of Virtelle's culture. This leadership position demands a professional who is passionate about hospitality, has a proven track record in hotel management, and possesses strong leadership and interpersonal skills. Key responsibilities include contributing innovative strategies to teamwork, maintaining a professional appearance among staff, representing the company in community activities, and directly influencing guest satisfaction through coaching and training. Additionally, the role requires managing safety compliance and acting as the manager on duty when the General Manager is unavailable.\n\nThis position offers significant opportunities for career advancement within a growing hotel management group. Compensation is competitive and commensurate with experience, reflecting Virtelle Hospitality's commitment to attracting the best talent. Beyond salary, the company provides a comprehensive benefits package designed to support employees' health, well-being, and work-life balance. Benefits include substantial company contributions to medical plans, a $15,000 basic life insurance policy, mental health care access via an Employee Assistance Network, as well as dental, vision, and pet insurance. Employees also enjoy ancillary life insurance, free parking, paid time off, travel benefits, and a strong potential for growth within the organization.\n\nJoining Virtelle Hospitality means embracing the enriching lifestyle of Asheville, with its scenic mountains, lakes, natural beauty, and vibrant food and adventure scenes. The company prioritizes creating a work environment where individuals feel valued and empowered to develop their careers while contributing to memorable guest experiences. This role is an excellent opportunity for a hospitality professional ready to take on a leadership position within a dynamic and supportive company dedicated to excellence in the hospitality industry.