Wendy's logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
401k plan
Paid vacation

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order menu offerings and commitment to quality service. Founded in 1969, Wendy's has grown to become one of the largest and most respected fast-food chains worldwide, with thousands of locations serving millions of customers every day. The company is dedicated to providing a positive dining experience through exceptional food, friendly service, and a clean, welcoming environment. Known for its square-shaped beef patties, fresh salads, and a menu that includes everything from classic hamburgers to innovative desserts, Wendy's continues to evolve to meet the changing tastes and preferences of its customer base. The company also emphasizes employee development, teamwork, and leadership opportunities within its organizational structure. Employment at Wendy's typically includes various roles ranging from entry-level positions to management, with competitive compensation and benefits packages provided to support its workforce. This specific opportunity is for a key leadership role within one of Wendy's restaurants, focusing on operational excellence and team management.

As an Assistant Manager at Wendy's, you will play a pivotal role in supporting the General Manager in managing all aspects of the restaurant's operations. Your responsibilities will include overseeing staff performance, ensuring adherence to company policies, procedures, and standards, and contributing to the achievement of store objectives. This position requires a proactive leader who can motivate and guide team members toward delivering excellent customer service and maintaining a productive work environment. Emphasizing compliance is crucial, as you will ensure that the restaurant operates within all federal, state, and local laws and ethical business practices. You will participate in crew orientation and training programs, foster a culture of continuous improvement, and engage in problem-solving to address operational challenges. With a focus on quality control, safety, and efficiency, your leadership will impact the overall success and reputation of the restaurant. This role offers a unique opportunity to gain valuable management experience within a well-established company that values its employees and their professional growth. Competitive medical, dental, and vision insurance are offered, along with life insurance, a 401k plan with company matching, and paid vacation time to support work-life balance and financial security.

Job Requirements

  • One year certificate from college or technical school
  • three to six months related experience and or training
  • Serve-Safe certification
  • attendance at Crew Interviewing Workshop within 90 days of hire or promotion
  • knowledge of company's operating systems and procedures
  • knowledge of company policies related to job responsibilities
  • knowledge of supervisory practices
  • knowledge of crew orientation and training programs
  • knowledge of federal, state and local employment laws

Job Qualifications

  • One year certificate from college or technical school
  • three to six months related experience and or training
  • knowledge of company operating systems and procedures
  • understanding of supervisory practices
  • ability to read and interpret documents such as safety rules and procedure manuals
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups
  • ability to perform basic mathematical computations
  • problem-solving skills
  • must be Serve-Safe certified
  • attend Crew Interviewing Workshop within 90 days of hire or promotion

Job Duties

  • Assist the General Manager in managing restaurant operations
  • execute all company policies, procedures, programs and systems
  • participate in achievement of store objectives
  • ensure compliance with federal, state and local laws
  • maintain ethical business practices
  • participate in crew orientation and training programs
  • solve practical problems and address operational challenges

Job Criteria

Experience

Mid Level (3-7 years)


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