Assistant General Manager

Ennis, TX, USA|

Job Overview

Benefits

Dental Insurance

401(k) matching

Vision Insurance

Life insurance

Job Description

Wendy's is a prominent fast-food restaurant chain known for its quality food, fresh ingredients, and friendly customer service. Established as a leader in the quick-service industry, Wendy's operates globally with a strong commitment to delivering exceptional dining experiences. The company prides itself on upholding rigorous standards in food safety, cleanliness, and service, while fostering a positive working environment for its staff. Employees at Wendy's benefit from structured training programs, opportunities for career growth, and competitive benefits, making Wendy's a preferred employer in the hospitality and food service sector.

The Assistant General Manager role at Wendy's plays a crucial part in supporting the General Manager to ensure efficient and smooth operation of the restaurant. This position involves overseeing day-to-day operations, managing staff, implementing company policies, and maintaining high standards of service and compliance throughout the store. The Assistant General Manager participates actively in achieving store objectives, fostering a motivated team environment, and ensuring adherence to all relevant federal, state, and local laws and ethical business practices. This role requires strong leadership, excellent organizational skills, and a deep understanding of the restaurant industry practices. The position blends operational responsibilities with hands-on support in staff training, customer service excellence, and financial management. This role is suited for individuals passionate about the food service industry who aspire to develop their managerial skills in a fast-paced, dynamic environment. The Assistant General Manager is also expected to contribute to maintaining the company culture that values integrity, teamwork, and continuous improvement.

Job Requirements

Knowledge of Company operating systems and procedures
Knowledge of Company policies and procedures related to job responsibilities
Knowledge of supervisory practices
Knowledge of crew orientation and training programs
Knowledge of federal, state and local employment laws
One year certificate from college or technical school or three to six months related experience and/or training
Ability to read and interpret documents such as safety rules and procedure manuals
Ability to write routine reports and correspondence
Ability to speak before groups
Ability to perform basic mathematical operations
Ability to solve practical problems
Ability to interpret a variety of instructions in multiple forms
Must attend Crew Interviewing Workshop within 90 days of hire or promotion
Must be Serve-Safe Certified

Job Qualifications

One year certificate from college or technical school
Three to six months related experience and/or training
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups
Ability to perform basic mathematical calculations
Ability to solve practical problems
Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
Must be Serve-Safe Certified
Must attend Crew Interviewing Workshop within 90 days of hire or promotion

Job Duties

Assist the General Manager in managing the operations and staff of a Wendy's restaurant
Execute all Company policies, procedures, programs, and systems
Participate in the achievement of store objectives while following all Company guidelines
Ensure compliance with all federal, state and local laws and ethical business practices
Oversee crew orientation and training programs
Monitor and manage restaurant performance metrics
Maintain high standards of customer service and satisfaction