Assistant General Manager

Victra is the largest Verizon authorized retailer in the United States, renowned for offering wireless products and services that connect people and communities. As a retail company deeply committed to customer satisfaction and innovation, Victra provides an energizing workplace culture centered on performance, collaboration, integrity, innovation, and celebration. The company fosters a positive and inclusive work environment that encourages growth and development, making it an excellent place for professionals who are passionate about sales and leadership to thrive. With nationwide presence, Victra is dedicated to delivering exceptional customer experiences while empowering its employees to reach their full potential through continuous training and support.

The role of Assistant General Manager at Victra is a dynamic and challenging leadership position within one of the company’s retail stores. This role offers the unique opportunity to lead a motivated sales staff and create an outstanding shopping experience that drives the business forward. As an Assistant General Manager, you will be responsible for developing the best sales specialists, achieving sales targets, managing financial performance, and ensuring store merchandising aligns with company standards. This position involves hands-on leadership on the sales floor, coaching and motivating your team to exceed sales goals, and managing daily store operations to maintain smooth functioning.

In this role, you will also serve as the acting General Manager in their absence and take on responsibilities such as resolving customer issues, managing inventory and security, overseeing cash handling, and ensuring compliance with company policies. The position requires balancing multiple priorities in a fast-paced retail environment and being adaptive to the needs of both customers and team members. The Assistant General Manager is a crucial part of the store leadership team, driving performance and fostering a positive atmosphere where employees feel supported and customers feel valued.

Victra offers competitive compensation, including a national average annual salary range from $43,000 to $67,000, which combines a base hourly rate plus uncapped commissions, rewarding high achievers. The company also emphasizes employee development through paid training, including a comprehensive New Hire University program and opportunities for advancement. Joining Victra means becoming part of a forward-thinking company that invests in its people and supports a culture of respect and achievement. If you thrive in a competitive, team-oriented environment and have a passion for providing excellent customer service, this role represents an ideal career opportunity within the wireless retail industry.