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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $21.75
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Work Schedule

Flexible
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Benefits

flexible scheduling
Paid Time Off
hotel discounts
Free room nights
mentorship
Cross-Training
Development plans
Management training
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
quarterly bonuses
Semi-annual bonus

Job Description

Drury Hotels is a distinguished hospitality company known for providing exceptional customer service and comfortable accommodations to travelers across the United States. Located at 7939 Essen Park in Baton Rouge, Louisiana, this property is part of a national chain admired for its commitment to work-life balance, career growth, and well-being of its team members. Drury Hotels places great emphasis on fostering a workplace where employees feel valued, supported, and inspired to deliver outstanding service to guests. The company has earned accolades such as Newsweek's America's Greatest Workplaces 2025, reflecting its dedication to maintaining a positive and rewarding work environment.

For those seeking a meaningful career in hospitality, Drury Hotels offers more than just a job; it offers a place to belong where your contributions are genuinely appreciated and your professional growth is nurtured. Employees benefit from flexible scheduling, paid time off, hotel discounts, and complimentary room nights, which contribute to a healthy work-life balance. There are ample opportunities for career advancement through mentorship, cross-training, personalized development plans, and management training programs, evidenced by over 200 internal promotions in the past year alone. The company also provides comprehensive health benefits including medical, dental, vision, prescription coverage, life and disability insurance, as well as access to a Team Member Assistance Program. Financial security is supported through a company-matched 401(k) plan, and semi-annual bonuses based on company and hotel performance encourage team members to succeed together.

The role of Operations Leadership team member at Drury Hotels is integral to the overall success and smooth operation of the hotel. This leadership position requires a dynamic individual who thrives in a fast-paced environment and is committed to delivering an exceptional guest experience. As a leader, you will oversee all hotel departments, ensuring that service quality and operational standards are consistently met or exceeded. You will have direct responsibility for coaching, training, and developing team members, enabling them to perform their duties effectively and gain valuable skills. Your leadership will also directly impact key business metrics such as quality, service delivery, profitability, and team engagement, making this a highly influential role within the hotel.

As part of the company’s core values, this position promotes a culture of excellence, teamwork, and mutual respect. The ideal candidate demonstrates a passion for serving others and possesses a strong desire to exceed guest expectations at every opportunity. A bachelor's degree in hospitality, business, or a related field is preferred, alongside a minimum of one year of supervisory experience that showcases proven leadership abilities. Previous experience in the hotel industry is also advantageous.

Joining Drury Hotels means embarking on a fulfilling career journey where your efforts are recognized and rewarded. By accepting this role, you become part of a vibrant hospitality community dedicated to continuous improvement and outstanding service. Drury Hotels invites you to rise, shine, and work happy as you contribute to crafting memorable experiences for every guest who walks through the door.

Job Requirements

  • Bachelor's degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred
  • Passion to serve others and exceed guests' expectations

Job Qualifications

  • Bachelor's degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred
  • Passion to serve others and exceed guests' expectations

Job Duties

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • Train, develop, and coach team members to achieve success in their roles
  • Deliver on key business metrics of quality, service, profitability, and team
  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Job Criteria

Experience

Mid Level (3-7 years)


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