Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $23.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Philadelphia, Pennsylvania, is a part of the hotel industry known for providing extended stay accommodations with an emphasis on comfort, convenience, and affordability. This chain is committed to meeting the needs of long-term travelers, business professionals, and anyone seeking a home-like atmosphere while away from home. They pride themselves on offering quality service, modern amenities, and clean, well-maintained facilities. WoodSpring Suites is recognized for its customer-centric approach where guest satisfaction is paramount, and the staff is dedicated to enhancing the overall experience of every visitor.
Hotel Management & Consulting, Inc. is recruiting for the position of Assistant General Manager to join their team at WoodSpring Suites in Philadelphia. This full-time role is essential to maintaining the high standards of service and operational excellence the property is known for. The Assistant General Manager will act as the right hand to the General Manager, taking on leadership responsibilities during their absence and providing daily operational oversight. This role requires an individual who is energetic, motivated, and passionate about hospitality and team development. The Assistant General Manager is charged with guiding the team, ensuring that hotel operations run smoothly, guest experiences are consistently positive, and service standards are exceeded.
The position offers a competitive salary ranging from $45,000 to $50,000, depending on experience. Benefits include access to daily pay options, medical, dental, and vision insurance, paid time off, and complimentary employee assistance programs. The role also highlights opportunities for career advancement within the company for dedicated employees, making it an attractive choice for candidates seeking growth in hospitality management.
As part of the company culture, WoodSpring Suites values a balanced work-life dynamic, promoting hard work alongside respect for personal time and wellbeing. The work environment fosters equal opportunity, performance-based appraisal and promotion, and operates with a team-oriented philosophy. Employees at WoodSpring are supported through comprehensive benefits and initiatives designed to improve job satisfaction and professional fulfillment.
The Assistant General Manager will have a diverse range of responsibilities including leading and training staff, managing financial operations such as payroll and payments, ensuring guest satisfaction through maintaining cleanliness and responsiveness to feedback, overseeing housekeeping, managing inventory, facilitating sales and marketing efforts, and leading emergency preparedness and property security initiatives. This dynamic range of duties requires a combination of leadership skills, operational knowledge, and a commitment to guest service excellence.
Candidates should bring at least one year of hotel leadership experience, be proficient with computer systems, and demonstrate strong organizational and communication skills. Physical capabilities such as the ability to stand, bend, lift, and perform various physical tasks throughout the workday are needed to meet the demands of the position.
WoodSpring Suites and Hotel Management & Consulting, Inc. emphasize the importance of diversity, equity, and inclusion in the workplace. Their hiring practices comply with all federal, state, and local non-discrimination laws and foster a supportive, harassment-free environment for all employees regardless of race, gender identity, disability, or other protected status. The company is committed to maintaining a drug-free workplace and providing reasonable accommodations to qualified individuals with disabilities. The Assistant General Manager role is an excellent opportunity for motivated hospitality professionals looking to advance their careers within a supportive and growing organization.
Hotel Management & Consulting, Inc. is recruiting for the position of Assistant General Manager to join their team at WoodSpring Suites in Philadelphia. This full-time role is essential to maintaining the high standards of service and operational excellence the property is known for. The Assistant General Manager will act as the right hand to the General Manager, taking on leadership responsibilities during their absence and providing daily operational oversight. This role requires an individual who is energetic, motivated, and passionate about hospitality and team development. The Assistant General Manager is charged with guiding the team, ensuring that hotel operations run smoothly, guest experiences are consistently positive, and service standards are exceeded.
The position offers a competitive salary ranging from $45,000 to $50,000, depending on experience. Benefits include access to daily pay options, medical, dental, and vision insurance, paid time off, and complimentary employee assistance programs. The role also highlights opportunities for career advancement within the company for dedicated employees, making it an attractive choice for candidates seeking growth in hospitality management.
As part of the company culture, WoodSpring Suites values a balanced work-life dynamic, promoting hard work alongside respect for personal time and wellbeing. The work environment fosters equal opportunity, performance-based appraisal and promotion, and operates with a team-oriented philosophy. Employees at WoodSpring are supported through comprehensive benefits and initiatives designed to improve job satisfaction and professional fulfillment.
The Assistant General Manager will have a diverse range of responsibilities including leading and training staff, managing financial operations such as payroll and payments, ensuring guest satisfaction through maintaining cleanliness and responsiveness to feedback, overseeing housekeeping, managing inventory, facilitating sales and marketing efforts, and leading emergency preparedness and property security initiatives. This dynamic range of duties requires a combination of leadership skills, operational knowledge, and a commitment to guest service excellence.
Candidates should bring at least one year of hotel leadership experience, be proficient with computer systems, and demonstrate strong organizational and communication skills. Physical capabilities such as the ability to stand, bend, lift, and perform various physical tasks throughout the workday are needed to meet the demands of the position.
WoodSpring Suites and Hotel Management & Consulting, Inc. emphasize the importance of diversity, equity, and inclusion in the workplace. Their hiring practices comply with all federal, state, and local non-discrimination laws and foster a supportive, harassment-free environment for all employees regardless of race, gender identity, disability, or other protected status. The company is committed to maintaining a drug-free workplace and providing reasonable accommodations to qualified individuals with disabilities. The Assistant General Manager role is an excellent opportunity for motivated hospitality professionals looking to advance their careers within a supportive and growing organization.
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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