Assistant General Manager

Job Overview

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Compensation

Hourly
Range $15.50 - $23.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts

Job Description

Naman Hotels is a prominent owner and developer of hotels across the Carolinas, known for its expansive portfolio and commitment to quality hospitality. With 20 hotels currently under its management and several new properties in development, Naman Hotels stands as a rapidly growing company in the hospitality industry. The firm's success is driven by its dedication to providing exceptional guest experiences, innovative management practices, and investment in team development. As a leader in the hotel sector, Naman Hotels offers an environment that fosters professional growth and offers employees the chance to be part of a dynamic and expanding business.

We are currently seeking an Assistant General Manager to join our talented team. This position plays a crucial role in supporting the General Manager with the overall operations and success of one of our hotels. The Assistant General Manager will be responsible for ensuring the highest standards of service and quality throughout the property. This role offers a challenging and rewarding career opportunity for an experienced hospitality professional looking to take on greater responsibilities and contribute to the ongoing success of Naman Hotels. Successful candidates for this position can expect to grow within the company, with consideration for promotion to General Manager roles as part of their career development pathway. The position demands strong leadership, excellent organizational skills, and a hands-on approach to hotel management. It is a unique opportunity to be part of a team committed to excellence and operational success in the competitive hotel industry.

Job Requirements

  • bachelor's degree in hospitality management or related field preferred
  • minimum of 3 years experience in hotel management or similar role
  • proficiency with hotel management software
  • ability to work flexible hours including weekends and holidays
  • strong organizational skills
  • excellent verbal and written communication skills

Job Qualifications

  • experience in hotel management or hospitality industry
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • knowledge of hotel operations and customer service
  • ability to manage multiple tasks and priorities
  • problem-solving and decision-making skills

Job Duties

  • assist the General Manager with overall hotel operations
  • oversee service quality and guest satisfaction
  • manage staff performance and development
  • coordinate with departments to ensure smooth daily operations
  • handle customer service issues and resolve complaints
  • contribute to budget management and financial planning
  • implement company policies and standards

Job Criteria

Experience

Mid Level (3-7 years)


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