Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $68,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Hideaway Pizza is a renowned casual dining restaurant established in 1957 that has built a legendary reputation for serving more than just pizza. The restaurant prides itself on offering a full menu and bar, using only the highest quality ingredients and products. With over six decades of history, Hideaway Pizza has grown to be a beloved brand that values growth, creativity, teamwork, and exceptional service. The company culture encourages passion for people and food, emphasizing a collaborative work environment where employees are treated as special as their secret sauce. Being part of the Hideaway Pizza family means joining a team dedicated to upholding high standards and providing guests with memorable dining experiences in a warm, inviting atmosphere. The restaurant consistently fosters a positive work culture, focusing on employee satisfaction, professional development, and community engagement. Working at Hideaway Pizza offers a dynamic and thriving setting where team members are encouraged to lead, innovate, and grow alongside the flourishing brand.
The role of Assistant General Manager (AGM) at Hideaway Pizza entails a critical leadership position responsible for the seamless operation of the restaurant. The AGM partners with the General Manager to oversee daily functions, ensuring that the restaurant meets its financial goals while delivering outstanding guest experiences. This position requires a motivated, hardworking, and enthusiastic individual with a passion for leadership, teamwork, and hospitality. The Assistant General Manager is tasked with guiding and managing the team, establishing performance targets, and nurturing a positive work environment that encourages growth and excellent service standards. Responsibilities include enforcing health and safety protocols, managing inventory and budgets, developing team members through ongoing training and feedback, and ensuring compliance with regulatory requirements. The AGM plays a significant role in driving sales growth, controlling costs, and fostering a culture aligned with Hideaway Pizza's values called "THE WAY." This leadership role demands proficient skills in communication, organization, human resources, and financial management, along with experience in full-service restaurants. The position requires a commitment to maintaining a safe and inviting restaurant atmosphere where guests can enjoy exceptional food and service. Additionally, the AGM acts as a brand ambassador, promoting consistent brand messaging throughout all customer and internal touchpoints. This role is suitable for a dedicated individual with at least three years in the restaurant industry and two years of general management experience. The position requires flexibility to work varied schedules, compliance with licensing and safety certifications, and the physical stamina to meet the demands of restaurant operations. Joining Hideaway Pizza as an Assistant General Manager offers an exciting career opportunity within a historic and continuously growing restaurant chain where leadership, service excellence, and team development are highly valued.
The role of Assistant General Manager (AGM) at Hideaway Pizza entails a critical leadership position responsible for the seamless operation of the restaurant. The AGM partners with the General Manager to oversee daily functions, ensuring that the restaurant meets its financial goals while delivering outstanding guest experiences. This position requires a motivated, hardworking, and enthusiastic individual with a passion for leadership, teamwork, and hospitality. The Assistant General Manager is tasked with guiding and managing the team, establishing performance targets, and nurturing a positive work environment that encourages growth and excellent service standards. Responsibilities include enforcing health and safety protocols, managing inventory and budgets, developing team members through ongoing training and feedback, and ensuring compliance with regulatory requirements. The AGM plays a significant role in driving sales growth, controlling costs, and fostering a culture aligned with Hideaway Pizza's values called "THE WAY." This leadership role demands proficient skills in communication, organization, human resources, and financial management, along with experience in full-service restaurants. The position requires a commitment to maintaining a safe and inviting restaurant atmosphere where guests can enjoy exceptional food and service. Additionally, the AGM acts as a brand ambassador, promoting consistent brand messaging throughout all customer and internal touchpoints. This role is suitable for a dedicated individual with at least three years in the restaurant industry and two years of general management experience. The position requires flexibility to work varied schedules, compliance with licensing and safety certifications, and the physical stamina to meet the demands of restaurant operations. Joining Hideaway Pizza as an Assistant General Manager offers an exciting career opportunity within a historic and continuously growing restaurant chain where leadership, service excellence, and team development are highly valued.
Job Requirements
- must be 21 years or older
- have and maintain required licenses including Food Handlers and Alcohol (state and county specific)
- work varied schedule including shifts, days, holidays, doubles, positions, and events
- follow all policies and procedures outlined in the employee handbook and job-specific training guides
- meet physical requirements including standing for 8 hours, walking, lifting 40 pounds, stooping, carrying 25 pounds, and wiping
Job Qualifications
- progressive work history
- minimum of 3 years in full-service restaurant
- minimum of 2 years of general manager experience
- strong MS Office Suite skills
- proficient with people development
- highly proficient with restaurant specific software and programs such as scheduling, table management, POS
- excellent knowledge of food safety procedures (Serve Safe Certified preferred) and liquor laws
- strong understanding of human resource laws including labor laws, interviewing, termination, etc
- extremely team and service focused
- strong written and verbal communication skills
- highly organized and detail oriented
- accuracy and analytical skills
- strong multi-tasking skills
- ability to work independently to resolve issues and communicate appropriately
Job Duties
- assist with the training and supervision of the team, ensuring all employees perform at their highest capability with operations procedures, safety protocols, and service standards
- develops team by providing ongoing feedback, establishing performance expectations, and conducting performance reviews
- oversees and enforces a safe environment
- ensures the restaurant is always properly staffed while achieving labor targets
- works hand-in-hand with the team to ensure food quality and presentation is at the highest level
- manages day-to-day operations of inventory management
- ensures the restaurant is compliant with all health and safety regulations including food safety and sanitation standards, fire safety regulations, and liquor laws
- adheres to service standards and marketing plans to attract and retain guests
- manages the financial aspects of the restaurant including budgeting, cost control, and profitability analysis
- handles issues in a timely and professional manner
- manages the restaurant budget including analyzing financial reports, forecasting revenue and expenses, and implementing cost-control measures
- internalizes "THE WAY" and creates and maintains a positive culture aligned with Hideaway Pizza culture
- develops and maintains positive relationships with vendors, supplies, and other business partners
- oversees the maintenance and repair of the restaurant's equipment and facilities to ensure they are in excellent working order
- ensures the restaurant's appearance and atmosphere are inviting and appealing to guests
- acts as an authority and promoter of the Brand, ensuring consistent brand expression through all consumer and cultural touch points
- performs other related duties in line with operations and personal development
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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