Assistant General Manager

Scissors & Scotch is a unique hybrid establishment that combines the art of barbering with the ambiance of a sophisticated cocktail lounge. This innovative concept offers clients not just a haircut or a shave, but an unforgettable experience where style meets social connection. Located at the crossroads of traditional grooming and modern nightlife, Scissors & Scotch prides itself on crafting an environment that feels both welcoming and refined. The establishment focuses heavily on delivering exceptional customer service, ensuring every visit is memorable and worth sharing with friends. As a full-time workplace with a leadership track, Scissors & Scotch not only provides a creative and lively workspace but also offers a weekly stipend plus base pay, promoting a competitive and rewarding compensation package.

Scissors & Scotch is currently seeking a passionate and dedicated Assistant General Manager to join their dynamic team. This leadership role is crucial in maintaining the smooth operation of the barbershop and cocktail lounge. The Assistant General Manager acts as the key support to the General Manager, playing an instrumental role in daily operations, team leadership, and client relationship management. This position is ideal for someone who thrives in a bustling environment, values teamwork, and is eager to contribute to a thriving culture centered on excellence and client satisfaction.

The successful candidate will lead by example, actively participating on the floor and behind the chair, ensuring that service quality is consistently high. Responsibilities include supporting team development through training and coaching, tracking key performance indicators (KPIs) such as membership sales and client retention, and handling difficult conversations with professionalism and care. The Assistant General Manager also champions the company's core values, from fostering a positive culture to maintaining cleanliness and operational consistency. They fill in seamlessly when the General Manager is unavailable, ensuring that the establishment remains operational and true to its standards.

Working at Scissors & Scotch requires more than just clocking in and out; it demands a genuine commitment to creating an atmosphere where both clients and team members feel valued and inspired. The role is well-suited for hairstylists or barbers who are comfortable leading a team and driving results through clear goals and metrics. Ideal candidates possess a people-first mindset, embrace feedback, uphold high standards, and balance hospitality with efficiency. Bonus qualifications include prior management experience in service or retail environments and a strong belief in maintaining a drama-free workplace.

At its core, Scissors & Scotch values being the best part of someone’s day, seeking to understand before being understood, keeping clients first, and building positive professional relationships. The company fosters a culture where responsibility is accepted, the team always comes before individual interests, and exceptional quality is not just expected but demanded. Integrity and doing the right thing remain foundational to every decision and interaction. Joining Scissors & Scotch means stepping into a role where you not only manage operations but also contribute to a vibrant community, continually raising the bar for the beauty and hospitality industry.