Assistant General Manager

Archer Hotel Napa is a distinguished boutique hotel located in the vibrant heart of downtown Napa, offering guests a unique blend of upscale accommodations and exceptional service in the renowned wine country. Part of the award-winning Archer Hotel collection managed by LodgeWorks, this property embodies sophistication and a genuine commitment to hospitality. LodgeWorks is a privately held hotel development and management company with a rich history spanning over 40 years. While the company's name may not be emblazoned on the hotels, its extraordinary culture and operational excellence drive the success of 18 distinct hotels under its portfolio, including brands such as Hyatt Place, Hyatt House, Aloft, and Hampton Inn. The company prides itself on fostering a strong family culture that emphasizes Midwestern hospitality values and a deep dedication to guest satisfaction. With a workforce of over 950 employees nationwide, LodgeWorks is recognized for its innovative approach and exceptional workplace environment.

This job opportunity invites candidates to join Archer Hotel Napa as an Assistant General Manager / Hotel Manager, a leadership role pivotal to the property's success. The position offers an annual salary range of $150,000 to $160,000 with the addition of performance-based bonuses, reflecting the importance and responsibilities of the role. The Assistant General Manager (AGM) will oversee all facets of hotel operations with a primary focus on the Rooms Division, Spa, and Food & Beverage departments. This role demands a dynamic individual who can blend strategic leadership with hands-on management, ensuring that every aspect of the guest experience—from pre-arrival to departure—upholds the Archer brand's high standards.

As a key leadership figure, the AGM will work closely with Sales & Revenue, Engineering, Finance, Marketing, and Human Resources teams to ensure operational excellence while maximizing revenue, occupancy, and guest satisfaction. Daily responsibilities will include sales and revenue strategy, budgeting, staff leadership, and property inspections. The AGM will have full operational responsibility for the hotel in the absence of the General Manager, requiring a confident and capable professional able to inspire teams and drive results in a fast-paced, upscale environment.

This position requires managing departments such as Front Desk, Night Audit, Accounting, Concierge, and Reservations, while supporting Food & Beverage, Housekeeping, and Engineering operations. Key duties include interviewing, training, scheduling, and coaching associates to ensure compliance with brand standards and LodgeWorks core values. The AGM will oversee property accounting functions, monitor cost control, maintain property conditions, and collaborate with sales staff to implement strategies that enhance occupancy and revenue.

Additionally, the role involves maintaining licenses and permits, ensuring guest privacy and security, managing payroll and personnel records, submitting reports to corporate management, conducting regular meetings, and ensuring compliance with OSHA standards. A successful candidate will be adaptable, an excellent communicator, customer-focused, and committed to fostering a positive and inclusive work culture.

This leadership role is ideal for someone passionate about hospitality, with a knack for problem-solving, innovation, and a dedication to elevating the guest experience in one of the most iconic locations in California wine country. LodgeWorks values diversity and inclusion and is committed to providing equal employment opportunities for all qualified individuals.