Assistant General Manager

SodexoMagic is a unique joint venture partnership between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo, combining decades of expertise and innovation in food service and hospitality. This collaboration represents a certified minority company that specializes in delivering food, facilities management, and integrated services across diverse sectors such as corporations, healthcare, educational institutions, and aviation lounges. SodexoMagic prides itself on creativity, quality, and community involvement, providing exemplary services tailored to the needs of each client while generating positive social and economic impacts in the communities they serve.

The Assistant General Manager role at SodexoMagic is specifically designed for a premium hospitality airport lounge at Philadelphia International Airport (PHL). This role offers an exciting opportunity to contribute to a high-profile, fast-paced environment where customer experience and operational excellence are paramount. The airport lounge setting is meticulously crafted to offer travelers a comfortable, refreshing space to unwind, work, or socialize before their next flight. By joining SodexoMagic, you become part of a team passionate about creating memorable experiences through exceptional service, culinary excellence, and flawless operations.

As the Assistant General Manager, you will play a critical leadership role overseeing the full Profit & Loss (P&L) management, labor controls, cost forecasting, and financial performance of the lounge. This position demands strong managerial capabilities including hiring, training, and developing the management team such as floor managers and supervisors to uphold the highest service standards. You will be the operational backbone during peak hours, maintaining a visible presence on the floor, leading by example, and ensuring consistent brand execution and guest satisfaction.

Key responsibilities involve meticulous scheduling and staffing aligned with flight volume to optimize efficiency and productivity. The role also requires active partnership with corporate stakeholders, airport authorities, and vendors to ensure seamless compliance with departmental and airport regulations, including safety, security, and health guidelines. Additionally, you will be instrumental in managing menu transitions, seasonal adjustments, and new service rollouts as part of ongoing efforts to enhance the guest experience.

Ideal candidates will bring extensive experience in upscale hospitality venues such as hotels or restaurants, possess exceptional leadership skills, and demonstrate an ability to navigate complex operational environments effectively. This role is perfect for professionals who thrive on multitasking, have strong communication abilities, and exhibit a passion for excellence in customer service. Working knowledge of automated food inventory systems, production techniques, and menu graphic programs is highly desirable.

SodexoMagic offers a competitive and fair compensation package, with salary considerations based on education, experience, and skill set. Employees benefit from a comprehensive suite of programs including medical, dental, and vision care, wellness initiatives, a 401(k) plan with matching contributions, paid time off, and opportunities for career growth supported by tuition reimbursement. Emphasizing diversity and inclusion, SodexoMagic fosters a respectful and welcoming workplace where every team member’s ideas and contributions are valued.

Join SodexoMagic as an Assistant General Manager and become part of an innovative company that is dedicated to creating better everyday experiences for all. Your leadership will directly impact the success of Philadelphia International Airport’s premium lounge service and help elevate the standards for airport hospitality nationwide.