Assistant General Manager

WoodSpring Suites in Lebanon, TN is part of the WoodSpring Suites brand, a well-respected chain of extended-stay hotels known for offering affordable, comfortable accommodations to travelers seeking convenience and a home-like environment. The hotel operates with a commitment to guest satisfaction, cleanliness, and efficient service. WoodSpring Suites focuses on providing value through up-to-date amenities, attentive staff, and a welcoming atmosphere for both short-term and long-term stays. It is a part of a larger hospitality group that emphasizes excellence in operations and fosters a positive work culture where employees have opportunities for growth and recognition. The Lebanon location upholds these high standards, serving business travelers, families, and individuals seeking reliable lodging in the area.

The Assistant General Manager (AGM) role at WoodSpring Suites Lebanon presents an exciting opportunity for an experienced hospitality professional to join a dynamic team. The AGM plays a critical leadership role, supporting the General Manager by overseeing daily hotel operations and ensuring the delivery of exceptional guest experiences. This position involves multifaceted responsibilities that include team leadership, financial oversight, guest services management, housekeeping coordination, and marketing initiatives. The AGM acts as a key player in maintaining operational excellence, fostering a service-oriented culture, and achieving performance targets. The role reports directly to the General Manager but operates autonomously when necessary to guarantee smooth functioning of all hotel departments.

This position offers a salary range dependent on experience, between $43,888 and $46,388, with flexible daily pay options to access earnings as needed. The employment type is full-time, allowing dedicated team members to benefit from a comprehensive package that includes medical, dental, and vision insurance, paid time off, and an Employee Assistance Program to support personal or work-related concerns. WoodSpring Suites encourages career advancement and recognizes merit-based achievements, making it an ideal environment for professionals who seek to develop their skills in hotel management.

The ideal candidate for the Assistant General Manager role will have a passion for hospitality, proven leadership abilities, and excellent interpersonal skills. They will support the General Manager in training staff, managing financial records including payment and labor reports, overseeing guest relations to ensure the hotel is always guest ready, and managing housekeeping schedules. Additionally, the AGM plays an active part in working with vendors, handling property communications, planning sales and marketing strategies to boost occupancy, and engaging in hands-on tasks to maintain public spaces and support staff as needed.

Key qualities for success in this role include strong organizational skills, time management, problem-solving capabilities, and effective communication. Physical requirements include tasks that involve kneeling, squatting, standing, sitting, bending, and twisting for extended periods, as well as the ability to lift, push, and pull items weighing regularly up to 20 pounds and occasionally up to 50 pounds. The hotel values individuals who are adaptable, proactive in addressing issues, and dedicated to creating a positive guest and employee experience.

WoodSpring Suites Lebanon maintains a strict non-discrimination policy, providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, veteran status, or other protected characteristics. The company adheres to all applicable federal, state, and local laws concerning employment and participates in E-Verify for hiring verification. The workplace is drug-free and committed to maintaining a safe, respectful environment free of unlawful harassment or discrimination. This role is essential in upholding these standards while contributing to the hotel’s continued success and reputation in the hospitality industry.