Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
Dental Insurance
Flexible spending account
Health Insurance
Paid Time Off

Job Description

The Courtyard by Marriott in Bethlehem, Pennsylvania, is a distinguished hotel that exemplifies the Marriott brand's commitment to quality, comfort, and exceptional customer service. As part of the globally recognized Marriott International family, this hotel offers travelers a unique blend of convenience and style, catering to business and leisure guests alike. The Courtyard by Marriott is known for providing thoughtful amenities, contemporary accommodations, and excellent hospitality, making it a favored destination in the Bethlehem area. The hotel’s focus on delivering outstanding guest experiences is supported by a dedicated team of professionals who are passionate about hospitality and continuous improvement.

We are currently seeking a dynamic and experienced Assistant General Manager to join our team at the Courtyard by Marriott Bethlehem. This full-time role is designed for an individual with a strong background in hotel management and a passion for delivering superior guest services. The Assistant General Manager will play a crucial role in overseeing the daily operations of the hotel, ensuring smooth service delivery, and maintaining high standards of quality and efficiency. This position offers a comprehensive benefits package including medical, dental, life insurance, 401(k) with match, and other voluntary benefits, reflecting our commitment to employee well-being and satisfaction.

The ideal candidate will be responsible for assisting the General Manager in managing all aspects of the hotel’s operations. This includes participating in the hiring process, providing staff training, leading shift management activities, and collaborating on budgeting and financial planning. The successful candidate will be instrumental in fostering a positive work environment and building a strong, motivated team dedicated to maintaining the Courtyard’s reputation for excellence. Attention to detail, strong leadership skills, and the ability to thrive in a fast-paced environment are essential attributes for this role. Ideally, the Assistant General Manager will have a minimum of three years management experience, including supervisory responsibilities, paired with relevant education in hospitality or related fields.

By joining the Courtyard by Marriott, the Assistant General Manager becomes part of a globally recognized hospitality leader that values innovation, diversity, and professional growth. This role not only demands operational expertise but also offers the opportunity to impact guest experiences positively and contribute to the ongoing success of the property. If you are passionate about hospitality leadership and enjoy cultivating a team-oriented atmosphere, this position provides a rewarding career path with opportunities for advancement and development within the Marriott network.

Job Requirements

  • Two years of college or vocational training in hospitality or an equivalent program with a minimum of three years experience, including one year in a supervisory capacity
  • Computer skills - word processing and spreadsheet functions
  • Full time, full benefit package to include medical, dental, life insurance, 401(k) with match, voluntary benefits
  • Background screening required, ability to work in United States

Job Qualifications

  • Proven experience in hotel management
  • Excellent customer service skills with the ability to resolve issues promptly and effectively
  • Strong leadership abilities with experience in team management and shift supervision
  • Ability to work in a fast-paced environment while maintaining attention to detail and quality standards

Job Duties

  • Assist the General Manager in daily operations of the hotel, ensuring smooth service and customer satisfaction
  • Provide training, including safety training and standard operation procedures to all department personnel as directed by management
  • Conduct interviews and participate in the hiring process to build a strong team
  • Lead shift management activities, ensuring all staff are performing their duties effectively during peak hours
  • Collaborate with the General Manager on budgeting, financial planning, and cost control initiatives
  • Foster a positive work environment through effective team management and leadership skills

Job Criteria

Experience

Mid Level (3-7 years)


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