Assistant General Manager

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations spread across 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has grown to become a leading supplier in the energy and logistics sector, operating one of the largest tanker fleets serving critical oil operations across some of North America’s busiest basins. The company's extensive portfolio includes expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing. At its core, Pilot Company values a people-first culture, founded on principles that emphasize integrity, dedication, and community support. Its commitment to fostering an inclusive work environment means all qualified applicants are welcomed without regard to race, color, religion, sex, national origin, disability, or veteran status, with encouragement for military applicants to apply. The company's mission to fuel people and keep North America moving is supported by a dynamic, diverse workforce dedicated to excellence and innovation.

Pilot Flying J, part of the Pilot Company network, is currently seeking an experienced Retail Assistant Manager to lead and oversee operations within its high-volume retail travel centers. This full-time role plays a pivotal part in ensuring the delivery of smooth retail and restaurant services, with an emphasis on meeting sales, profit objectives, and customer satisfaction standards. The Assistant Manager is responsible for the creation and implementation of comprehensive business plans targeting optimal operational outcomes. Leadership duties involve building, coaching, and managing teams to ensure high performance through effective staffing, interviewing, hiring, and training processes. Additional aspects of the role include driving sales, managing inventory levels, overseeing P&L analysis, and maintaining strong relationships with vendors. The successful candidate will be expected to uphold Pilot Flying J's customer-centric approach by consistently meeting customer expectations and fostering a positive, productive work environment. The position offers competitive pay with starting salary ranges between $44,100 and $63,900 annually, reflecting the level of expertise and responsibility required. Flexible scheduling, which includes night, day, weekend, and holiday shifts, is a critical element of the role to ensure that operational standards are consistently met. Retail Assistant Managers are crucial to Pilot Flying J's ongoing success in providing exceptional services at its travel centers, a commitment reflected in strong leadership, operational excellence, and dedication to team and guest satisfaction.