
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Work-life balance
career growth
Health and well-being
Retirement
Award-winning workplace
quarterly bonuses
Semi-annual bonuses
Job Description
Drury Hotels is a renowned hospitality company that is dedicated to providing exceptional service and comfort to its guests. Rooted in a rich tradition of hospitality excellence, Drury Hotels operates numerous properties across the United States, including the esteemed location at 300 Korean Veterans Blvd., Nashville, Tennessee. Known for its welcoming atmosphere and commitment to guest satisfaction, Drury Hotels ensures each visitor enjoys a memorable stay through a blend of superior amenities and attentive service. The company values its employees as much as its guests and fosters a workplace culture that emphasizes respect, camaraderie, and professional growth.
At Drury Hotels, employment is not just about landing a job; it is about finding a sense of belonging and purpose. The company has built a reputation for valuing its team members by offering robust support systems, opportunities for advancement, and a balanced work environment. This commitment is reflected in their recognition by Newsweek as one of America's Greatest Workplaces for 2025, an achievement that underscores the company's dedication to fostering a positive and inclusive workplace.
The role available is part of Drury Hotels' Operations Leadership team, situated in Nashville, Tennessee. This leadership position oversees all hotel departments, ensuring exceptional guest service and operational excellence. The successful candidate will be responsible for steering the team towards the achievement of key business objectives such as quality, service, profitability, and team morale. This is a dynamic role that requires a proactive leader who can not only manage but inspire and develop their team members through training, coaching, and mentorship.
Further, the role requires adherence to quality assurance best practices, setting a high standard operationally and ensuring that performance consistently meets or exceeds expectations. Drury Hotels provides a unique work environment that emphasizes career growth with extensive mentorship programs, cross-training opportunities, and management training plans. Team members are also eligible for attractive benefits including flexible scheduling, paid time off, employee hotel discounts, and the opportunity to earn quarterly and semi-annual bonuses based on hotel and company performance.
This position is well-suited for individuals passionate about hospitality and leadership, with a commitment to serving guests and elevating the hotel’s reputation through outstanding operational management. Drury Hotels encourages applicants with a bachelor's degree in hospitality, business, or a related field, and those with supervisory experience in the hotel industry to seize this opportunity to join a respected and award-winning team. Embrace the chance to grow your career in a supportive environment where your efforts are acknowledged and rewarded, contributing to both your success and the continued excellence of Drury Hotels.
At Drury Hotels, employment is not just about landing a job; it is about finding a sense of belonging and purpose. The company has built a reputation for valuing its team members by offering robust support systems, opportunities for advancement, and a balanced work environment. This commitment is reflected in their recognition by Newsweek as one of America's Greatest Workplaces for 2025, an achievement that underscores the company's dedication to fostering a positive and inclusive workplace.
The role available is part of Drury Hotels' Operations Leadership team, situated in Nashville, Tennessee. This leadership position oversees all hotel departments, ensuring exceptional guest service and operational excellence. The successful candidate will be responsible for steering the team towards the achievement of key business objectives such as quality, service, profitability, and team morale. This is a dynamic role that requires a proactive leader who can not only manage but inspire and develop their team members through training, coaching, and mentorship.
Further, the role requires adherence to quality assurance best practices, setting a high standard operationally and ensuring that performance consistently meets or exceeds expectations. Drury Hotels provides a unique work environment that emphasizes career growth with extensive mentorship programs, cross-training opportunities, and management training plans. Team members are also eligible for attractive benefits including flexible scheduling, paid time off, employee hotel discounts, and the opportunity to earn quarterly and semi-annual bonuses based on hotel and company performance.
This position is well-suited for individuals passionate about hospitality and leadership, with a commitment to serving guests and elevating the hotel’s reputation through outstanding operational management. Drury Hotels encourages applicants with a bachelor's degree in hospitality, business, or a related field, and those with supervisory experience in the hotel industry to seize this opportunity to join a respected and award-winning team. Embrace the chance to grow your career in a supportive environment where your efforts are acknowledged and rewarded, contributing to both your success and the continued excellence of Drury Hotels.
Job Requirements
- Passion to serve others and exceed guests' expectations
- Bachelor’s degree in hospitality business or related field preferred
- At least one year of supervisory experience in a relevant field
- Proven leadership success in previous roles
- Experience in the hotel industry preferred
Job Qualifications
- Passion to serve others and exceed our guests' expectations
- Bachelor’s degree in hospitality business or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Job Duties
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Train develop and coach team members to achieve success in their roles
- Deliver on key business metrics of quality service profitability and team
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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