Assistant General Manager

HMSHost is a leading global provider of food and beverage services for travelers, operating in airports, motorways, and landmark destinations worldwide. With a commitment to delivering exceptional dining experiences and innovative service solutions, HMSHost manages an extensive portfolio of quick-service restaurants, casual dining locations, and full-service eateries. The company thrives on fostering a culture of growth, inclusion, and employee development, offering dynamic career opportunities in a fast-paced environment dedicated to excellence in hospitality. As an established player in the airport food and beverage industry, HMSHost emphasizes operational excellence, brand diversity, and sustainability, ensuring a superior guest experience with every interaction.

The role of Assistant General Manager (AGM) at HMSHost, located at Salt Lake Airport’s Food and Beverage department, is essential to the operational success and management of the restaurant. This position offers an advertised compensation range between $60,167 and $73,538 and falls under an exempt status as per the Fair Labor Standards Act. The AGM plays a tactical and hands-on role in managing daily restaurant operations, ensuring the venue is clean, well-staffed, and operates at high standards. Responsibilities include executing opening and closing procedures, supervising associates, monitoring financial and operational data, and maintaining compliance with company policies and adult beverage regulations. The AGM must maintain a rotating schedule to cover varying shifts, including openings, busy periods, and closings, ensuring full coverage and effective team leadership.

The Assistant General Manager supports branch management by directly overseeing day-to-day activities, interviewing and hiring staff, conducting performance decisions, and promoting HMSHost as an employer of choice within the local community. The role demands strong leadership skills, sound judgment for resolving complex issues, and an active commitment to diversity and inclusion at the restaurant. Additionally, the AGM is responsible for maintaining a safe and healthy work environment, fulfilling health and safety standards compliant with HACCP guidelines, and ensuring all equipment is operational. This position requires ordering and inventory management, invoice processing, and securing cash handling procedures.

This role is ideal for candidates with a minimum of six years of experience in food and beverage, cash handling, and customer service, including at least four years in supervisory or lead roles within casual dining or production kitchens. Excellent communication skills are mandatory, enabling effective interaction with customers and team members. HMSHost’s mission extends beyond operational management, encouraging continuous career growth, personal development, and contribution to a supportive workplace culture committed to equity and inclusion. The company offers extensive benefits, including health, dental, vision insurance, paid time off, retirement plans with company matches, tuition reimbursement, and an employee assistance program.

The position offers a robust mix of operational leadership and strategic involvement, making it an excellent opportunity for experienced professionals eager to advance within the food and beverage industry in a dynamic airport setting. As part of HMSHost’s reputable team, the Assistant General Manager will play a pivotal role in shaping guest experiences while fostering an engaged, motivated workforce at the Salt Lake City airport location.