Assistant General Manager

Wawa, Inc. is a renowned convenience store and foodservice retailer committed to delivering exceptional customer experiences while fostering a supportive and inclusive workplace for its associates. Established with a focus on quality products and community connection, Wawa continues to grow as an iconic brand recognized for its commitment to convenience, service, and innovation across multiple locations. The company takes pride in promoting from within and offering extensive benefits that contribute to the financial, physical, and emotional well-being of its team members. As an Assistant General Manager (AGM) at Wawa, you will assume a pivotal leadership role where you are required to be a hands-on leader who plays a key role in daily operations, team development, and driving results. This role is a perfect fit for individuals eager to directly influence business performance and profitability and be a core part of the store’s success.

This position involves overseeing the hiring, training, and growth of Customer Service Associates to ensure they are confident, knowledgeable, and able to uphold Wawa’s safety, quality, and operational standards. The Assistant General Manager is responsible for ensuring that every customer leaves satisfied, which means gathering feedback, solving problems promptly, and maintaining a smooth and friendly Wawa experience. You will coordinate schedules and daily tasks to guarantee efficient operations while monitoring store performance through reports and managing shrinkage. Additionally, the AGM will identify opportunities for improvement and actively collaborate with peers to develop effective action plans designed to drive optimal results. This leadership role requires the ability to implement change and execute initiatives that contribute to business growth and operational excellence.

The hourly wage for this position ranges from $25.30 to $34.10, dependent on the experience, position, and location. Employees in this role are also eligible for monthly bonus incentives, adding to the competitive compensation package. Wawa emphasizes inclusivity and fairness, offering reasonable accommodations through their Associate Service Center to support potential applicants with disabilities or those requiring assistance during the application process. The company champions equal opportunity employment, fostering a respectful workplace free of discrimination based on race, gender, age, disability, and other protected characteristics in accordance with federal, state, and local laws. With a foundation built on respect, integrity, and innovation, Wawa invites dedicated leaders to join their team and contribute meaningfully to an established yet continuously evolving retail environment.