Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $24.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Miami, FL, is part of a leading extended-stay hotel brand recognized for providing guests with affordable, flexible lodging options that cater to both short and long-term stays. Known for its commitment to quality and customer satisfaction, WoodSpring Suites offers a comfortable and convenient environment for travelers, focusing on cleanliness, value, and a friendly atmosphere. The hotel is a favored choice among business professionals, families, and extended-stay guests seeking a reliable and hospitable lodging experience.
Hotel Management & Consulting is on the lookout for an experienced and dynamic Assistant General Manager to join the WoodSpring Suites Miami team. This role calls for an energetic leader with a passion for hospitality and the development of high-performing teams. As Assistant General Manager, you will be entrusted with a critical leadership position where your responsibilities will include leading hotel operations in the absence of the General Manager and assisting in guiding all team members to exceed service standards consistently. The position offers a salary range of $45,000 to $50,000, commensurate with experience.
The culture at WoodSpring Suites emphasizes a performance-based environment where hard work is harmoniously balanced with respect for personal life. The company fosters a professional, meritocratic mindset and operates with a compact, efficient team of hospitality professionals dedicated to excellence. Employees are encouraged to grow within the organization, with numerous opportunities for career advancement available to dedicated individuals.
In this role, you will have the opportunity to impact every facet of hotel management, from financial tracking and guest relations to team leadership and sales initiatives. A significant part of your duties will include training and mentoring staff, managing financial tasks such as posting checks and labor tracking, and ensuring that guest satisfaction remains a top priority by maintaining high standards of cleanliness and responsiveness. You will also play an active role in managing housekeeping operations, inventory oversight, vendor relations, and emergency procedures.
The position requires someone who is proactive, organized, and possesses excellent communication skills to build strong local networks and foster teamwork both internally and with outside partners. This is an ideal role for someone looking to build a career in hotel leadership with a company that values integrity, teamwork, and service excellence. The work environment is supportive yet challenging, designed to push you to perform at your best while offering the flexibility and benefits that support your overall well-being.
Hotel Management & Consulting is on the lookout for an experienced and dynamic Assistant General Manager to join the WoodSpring Suites Miami team. This role calls for an energetic leader with a passion for hospitality and the development of high-performing teams. As Assistant General Manager, you will be entrusted with a critical leadership position where your responsibilities will include leading hotel operations in the absence of the General Manager and assisting in guiding all team members to exceed service standards consistently. The position offers a salary range of $45,000 to $50,000, commensurate with experience.
The culture at WoodSpring Suites emphasizes a performance-based environment where hard work is harmoniously balanced with respect for personal life. The company fosters a professional, meritocratic mindset and operates with a compact, efficient team of hospitality professionals dedicated to excellence. Employees are encouraged to grow within the organization, with numerous opportunities for career advancement available to dedicated individuals.
In this role, you will have the opportunity to impact every facet of hotel management, from financial tracking and guest relations to team leadership and sales initiatives. A significant part of your duties will include training and mentoring staff, managing financial tasks such as posting checks and labor tracking, and ensuring that guest satisfaction remains a top priority by maintaining high standards of cleanliness and responsiveness. You will also play an active role in managing housekeeping operations, inventory oversight, vendor relations, and emergency procedures.
The position requires someone who is proactive, organized, and possesses excellent communication skills to build strong local networks and foster teamwork both internally and with outside partners. This is an ideal role for someone looking to build a career in hotel leadership with a company that values integrity, teamwork, and service excellence. The work environment is supportive yet challenging, designed to push you to perform at your best while offering the flexibility and benefits that support your overall well-being.
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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