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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
Company-matched 401(k)
quarterly bonuses
Semi-annual bonuses

Job Description

Drury Hotels is a renowned hospitality company known for its commitment to employee satisfaction and guest service excellence. With a strong emphasis on creating a supportive and engaging workplace, Drury Hotels has earned a distinguished reputation within the lodging industry. Their flagship location at 165 Cityline Drive in Richardson, Texas, represents the brand's dedication to providing outstanding hospitality experiences. Drury Hotels is not merely a place to work; it is a community where individuals are valued and empowered to grow professionally and personally. The company takes pride in offering flexible scheduling, competitive compensation, and various opportunities for career advancement, making it a sought-after employer in the hotel sector.

The available position is part of the Operations Leadership team at Drury Hotels, where leadership excellence and a passion for service are paramount. This role is designed for someone who thrives in a dynamic hotel environment and is eager to take charge of multiple departments, ensuring seamless operations and exceptional guest satisfaction. The Operations Leader will be responsible for training, coaching, and developing team members to excel in their roles while driving key performance indicators related to quality, service, profitability, and employee engagement. Candidates for this role are encouraged to bring a strong leadership presence and a commitment to uphold the company’s award-winning standards. Employment with Drury Hotels offers not only competitive pay but also a comprehensive benefits package including medical, dental, vision insurance, a company-matched 401(k), paid time off, and opportunities for bonuses linked to performance metrics. Overall, this role is ideal for hospitality professionals seeking a vibrant, supportive workplace where career growth is actively encouraged and employee well-being is prioritized.

Job Requirements

  • Passion to serve others and exceed our guests’ expectations
  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred

Job Qualifications

  • Passion to serve others and exceed our guests’ expectations
  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum of one-year supervisory experience with demonstrated leadership success
  • Hotel experience preferred

Job Duties

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • Train, develop, and coach team members to achieve success in their roles
  • Deliver on key business metrics of quality, service, profitability, and team
  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Job Criteria

Experience

Mid Level (3-7 years)


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