
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Work-life balance
Paid Time Off
hotel discounts
Free room nights
mentorship
Cross-Training
Medical insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
Disability insurance
401(k) retirement plan
quarterly bonuses
Semi-annual bonuses
Job Description
Drury Hotels is a renowned hotel chain committed to delivering exceptional hospitality experiences to guests across its properties. Situated at 9501 Blairwood Road in Louisville, Kentucky, this location exemplifies the brand's promise of superior service and quality accommodation. Drury Hotels prides itself on fostering a supportive and inclusive workplace where every team member feels valued and empowered to contribute to the company’s success. With a focus on growth, wellness, and employee appreciation, Drury Hotels is recognized nationally as one of America's Greatest Workplaces for 2025, reflecting its dedication to cultivating a positive and rewarding work environment.
Joining Drury Hotels means becoming part of a dynamic and passionate Operations Leadership team dedicated to exceeding guest expectations and achieving operational excellence. As a leader within the hotel, you will be responsible for overseeing multiple departments, ensuring that every aspect of the guest experience is delivered with professionalism and attention to detail. This role provides a unique opportunity to develop your leadership skills by training, mentoring, and coaching team members to reach their potential and succeed in their roles. The position emphasizes the importance of balancing business metrics such as quality, service, profitability, and team performance to drive overall hotel success.
At Drury Hotels, leaders embody quality assurance best practices daily, setting a high standard for performance and consistency. This leadership role is not only about managing operations but also about inspiring and motivating a team that shares the passion for hospitality and guest satisfaction. The hotel supports its associates with flexible scheduling, paid time off, and benefits that cover medical, dental, vision, prescription, life, and disability insurance. Additionally, employees enjoy perks such as hotel discounts, free room nights, mentorship programs, cross-training opportunities, and a comprehensive development plan that may lead to advancement within the organization.
The company’s culture promotes work-life balance and rewards success through incentives including quarterly and semi-annual bonuses based on hotel and company performance. Employees also benefit from a company-matched 401(k) retirement plan, ensuring a financial safety net for the future. This position offers aspiring hospitality professionals the chance to grow within a supportive environment recognized for excellence and employee satisfaction. If you are passionate about delivering exceptional service and eager to take on a leadership role in a thriving hotel company, Drury Hotels invites you to apply and become part of a team where your contributions truly make a difference.
Joining Drury Hotels means becoming part of a dynamic and passionate Operations Leadership team dedicated to exceeding guest expectations and achieving operational excellence. As a leader within the hotel, you will be responsible for overseeing multiple departments, ensuring that every aspect of the guest experience is delivered with professionalism and attention to detail. This role provides a unique opportunity to develop your leadership skills by training, mentoring, and coaching team members to reach their potential and succeed in their roles. The position emphasizes the importance of balancing business metrics such as quality, service, profitability, and team performance to drive overall hotel success.
At Drury Hotels, leaders embody quality assurance best practices daily, setting a high standard for performance and consistency. This leadership role is not only about managing operations but also about inspiring and motivating a team that shares the passion for hospitality and guest satisfaction. The hotel supports its associates with flexible scheduling, paid time off, and benefits that cover medical, dental, vision, prescription, life, and disability insurance. Additionally, employees enjoy perks such as hotel discounts, free room nights, mentorship programs, cross-training opportunities, and a comprehensive development plan that may lead to advancement within the organization.
The company’s culture promotes work-life balance and rewards success through incentives including quarterly and semi-annual bonuses based on hotel and company performance. Employees also benefit from a company-matched 401(k) retirement plan, ensuring a financial safety net for the future. This position offers aspiring hospitality professionals the chance to grow within a supportive environment recognized for excellence and employee satisfaction. If you are passionate about delivering exceptional service and eager to take on a leadership role in a thriving hotel company, Drury Hotels invites you to apply and become part of a team where your contributions truly make a difference.
Job Requirements
- Passion to serve others and exceed our guests’ expectations
- Bachelor’s degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Job Qualifications
- Passion to serve others and exceed our guests’ expectations
- Bachelor’s degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Job Duties
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Train, develop, and coach team members to achieve success in their roles
- Deliver on key business metrics of quality, service, profitability, and team
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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