Assistant General Manager

Normal Marriott is a distinguished hotel located at 201 Broadway Avenue, Normal, Illinois. Known for its exceptional hospitality and commitment to guest satisfaction, Normal Marriott is part of the globally recognized Marriott International brand, offering upscale accommodations, state-of-the-art amenities, and premier services to travelers and visitors in the region. The hotel caters to both business and leisure guests, providing a comfortable and welcoming atmosphere enriched by Marriott's renowned standards of quality and customer care. The establishment prides itself on fostering a professional work environment that emphasizes teamwork, innovation, inclusion, and respect, aligning with the core values that Marriott stands for across its numerous properties worldwide.

The role of Assistant General Manager at Normal Marriott is a full-time position offering a competitive salary range between $80,000 and $87,000 annually. Compensation is carefully determined based on multiple factors such as the candidate's experience, skills, qualifications, and the specific requirements of this location. This role is integral to the hotel's success, as the Assistant General Manager supports overall hotel operations, ensures seamless service delivery, and cultivates an environment where both guests and employees thrive.

As an Assistant General Manager, you will lead by example through the Atrium SPIRIT framework—Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork—which shapes the culture and operational priorities of the hotel. The position requires a dynamic leader who can inspire, guide, and support the hotel team through daily operations, ensuring that all aspects of the hotel run smoothly and efficiently. You will be responsible for oversight of revenue reporting, financial management, cash handling, and month-end financial reconciliations, ensuring accuracy and compliance in all accounting practices.

This role demands a strategic thinker and proactive problem-solver adept at balancing operational demands with the highest levels of customer service. You will engage closely with various departments to optimize processes, enhance productivity, and uphold the values of integrity and transparency. The Assistant General Manager will also be pivotal in shaping a positive workplace culture that attracts, develops, and retains top talent, thereby strengthening the hotel's position as a preferred employer committed to career growth and employee wellbeing.

Normal Marriott, operating under the Atrium Hospitality umbrella, offers comprehensive benefits that make it an attractive place to build a career. These include medical, dental, and vision coverage, a 401(k) plan with company match, paid time off, vacation and exclusive travel discounts, tuition reimbursement, wellness programs, and more. Employees are encouraged to participate in impactful community service and volunteer activities, promoting a purpose-driven approach beyond daily job responsibilities.

If you are a seasoned hospitality professional with at least three years of hotel management experience and hold a relevant degree or possess equivalent knowledge in accounting, business, finance, or management, this opportunity at Normal Marriott may be the perfect fit. You should be proficient with Microsoft Office Suite and familiar with essential systems such as POS/PMS, Birch Street, Concur, ProfitSage, Sage300, and Workday, enabling you to manage hotel operations with efficiency and precision.

Joining Normal Marriott means becoming part of a team where leadership is fostered through accountability, agility, talent development, transparency, and a steadfast commitment to the hotel's core values. This role is ideal for those who take ownership, adapt quickly to challenges, communicate openly, and strive to make a positive impact every day. At Normal Marriott, you will have the opportunity to build a rewarding career in hospitality within a supportive and growth-oriented environment.