Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Flexible
Benefits
Vacation pay
sick days
paid volunteer time
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
401k Retirement Plan
Hotel Room Discounts
Direct deposit payroll
Job Description
Naples Hotel Group is a distinguished family-owned hospitality business deeply rooted in genuine relationships and a commitment to exceptional service. Known for its warm, welcoming atmosphere, Naples Hotel Group has built its reputation on a foundation of integrity, respect, and community focus, ensuring every guest experiences hospitality that feels like a true extension of family. The company operates hotels that prioritize personalized service, fostering an environment where both guests and associates feel valued and inspired. With a size that encourages close-knit collaboration, Naples Hotel Group promotes a culture where every team member's voice is heard, creating a dynamic and creative... Show More
Job Requirements
- Bachelor's degree in hotel management
- Minimum 2 years' experience as a front office manager or assistant general manager
- 3 years' hotel operations experience in a supervisory capacity
- 2 years' experience with Hilton or Marriott brand or similar
- Possess a valid driver's license
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance
- Stands, sits, or walks for an extended time period
- Ability to work a flexible schedule to include mornings, days, evenings, weekends and holidays
Job Qualifications
- Bachelor's degree in hotel management
- Minimum 2 years' experience as a front office manager or assistant general manager
- 3 years' hotel operations experience in a supervisory capacity
- 2 years' experience with Hilton or Marriott brand or similar
- Possess a valid driver's license
- Ability to work a flexible schedule to include mornings, days, evenings, weekends and holidays
Job Duties
- Conduct daily inspection of the property ensuring cleanliness, condition, and performance of standards
- Hire, onboard, and continually develop all associates
- Perform accounting functions including accounts payable, accounts receivable
- Perform human resources functions including performance reviews, disciplinary actions, recognition and celebrations, and compliance with established labor regulations
- Implement and maintain ongoing communication and collaboration with all associates
- Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations
- Develop and maintain positive business relationships with guests, vendors, and external partners
- Work in conjunction with the revenue manager and sales team to implement sales strategies and a business mix that will help ensure the hotel achieves maximum revenue potential
- Actively promote the hotel and the company in the community
- Greet each guest that you encounter during your shift with a friendly smile
- Ensure uniform and personal appearance are clean and professional
- Follow hotel procedures for reporting and turning in lost and found articles
- Coordinate with other departments as necessary to resolve service requests or problems
- Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information
- Follow all company and safety procedures
- report accidents, injuries, and unsafe work conditions to manager
- and complete safety training and certifications
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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