Assistant General Manager

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,000.00 - $50,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

Daily Pay access

Job Description

WoodSpring Suites in Mesa, AZ, is part of a well-regarded hospitality chain specializing in extended-stay hotels designed to deliver comfort, convenience, and value for both business travelers and families. WoodSpring Suites has built a reputation for offering affordable rates alongside practical amenities that cater to guests looking for a home away from home during their stay. The hotel prides itself on maintaining high service standards and ensuring customer satisfaction through its dedicated team of professionals committed to hospitality excellence. This property not only serves as a comfortable lodging option but also engages actively with the local Mesa community, showcasing its... Show More

Job Requirements

Minimum of high school diploma or equivalent
at least 1 year of experience in hotel management or related field
ability to lead and develop a team
knowledge of property management systems
strong communication and interpersonal skills
ability to handle physical tasks including lifting up to 50lbs
availability to work flexible hours
willingness to assist with housekeeping and operational duties
authorization to work in the United States

Job Qualifications

Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
proficient computer skills
strong team building skills
excellent organizational, time management, and problem-solving abilities
effective oral and written communication skills
proactive in solving problems

Job Duties

Train and provide guidance to staff
discuss staff performance discrepancies and training needs with General Manager
attend and lead staff huddles
provide hands-on support and guidance to ensure the team achieves outstanding results
post checks in PMS
complete weekly labor tracker
manage payment due reports
postpaid outs and receipts
ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
monitor and follow up on guest feedback and concerns
suggest and sell amenities
ensure guest and property security
assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
manage inventory
check property email
build relationships with vendors and guests
foster teamwork
network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
lead in-house guest sales and marketing initiatives to increase occupancy
assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
know and follow property emergency procedures and ensure the security needs of the property and guests are met
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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