Assistant General Manager

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,000.00 - $50,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

Daily Pay access

Job Description

WoodSpring Suites in Miami, FL, operated under the umbrella of Hotel Management & Consulting, Inc., is a prominent player in the extended-stay hotel market, providing affordable yet high-quality accommodations to travelers, business professionals, and families. As part of a reputable hospitality group, WoodSpring Suites prides itself on delivering a comfortable, convenient, and customer-focused lodging experience. The company emphasizes operational excellence, superior guest services, and fostering a supportive team environment within its locations. With a focus on consistent quality and guest satisfaction, WoodSpring Suites has built a reputation for reliability and professionalism in the competitive hotel industry.

The Assistant General... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Qualifications

Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
Provide hands-on support and guidance to ensure the team achieves outstanding results
Post checks in PMS, complete weekly labor tracker, manage payment due reports, post paid outs and receipts
Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
Lead in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
Flexible for covering employee shifts as needed to ensure operational continuity
Know and follow property emergency procedures and ensure the security needs of the property and guests are met
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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