Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Jacksonville, FL, is a distinguished hotel brand known for providing extended stay accommodations with comfort and affordability. Operated by Hotel Management & Consulting, Inc., WoodSpring Suites offers guests a home-like environment with modern amenities, making it a preferred lodging option for business travelers, relocating families, and extended stay guests. The hotel prides itself on delivering exceptional service, maintaining high standards of cleanliness, and fostering a welcoming atmosphere for all visitors. The company embraces a performance-based culture that values hard work, team collaboration, and respect for personal life, ensuring employees thrive in a balanced and inclusive work environment.<... Show More

Job Requirements

  • Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems
  • Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
  • Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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