Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Louisville, IN, is a distinguished player in the extended-stay hotel industry, operating under the umbrella of Hotel Management & Consulting, Inc., a recognized leader in hospitality services. Known for providing affordable and comfortable accommodations with an emphasis on guest satisfaction, WoodSpring Suites caters to a diverse clientele including business travelers, relocating families, and long-term visitors. The company prides itself on fostering a performance-driven, respectful, and inclusive workplace culture where all employees can thrive and grow professionally. It operates with a tight-knit, efficient team dedicated to delivering outstanding service and maintaining high standards of hospitality. WoodSpring Suites not... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year hotel leadership experience
- Proficient computer skills
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, twisting
- Ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs
- Strong communication skills
- Ability to work flexible hours and cover shifts
- Must comply with drug-free workplace policy
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective time management
- Strong problem-solving abilities
- Excellent oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is guest ready by maintaining high standards of cleanliness
- Address guest concerns promptly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist GM with inspections
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build relationships with competitive properties and key clients
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts to ensure operational continuity
- Follow property emergency procedures
- Ensure security needs are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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