Assistant General Manager

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $50,000.00 - $55,000.00

Work Schedule

Standard Hours

Benefits

competitive salary

Annual review with increase potential

401k program with company match

Additional benefits may be available

Job Description

Arbor Lodging is a premier hotel investment and management company with an expanding portfolio of esteemed hotels located across the United States, Mexico, and the Caribbean. Renowned for managing properties affiliated with leading brands such as Marriott, Hilton, Hyatt, and IHG, Arbor Lodging operates under a strong service ethos that emphasizes proactive, holistic care, ensuring guests experience a genuinely welcoming and supportive environment at every interaction. The company maintains a culture that is people-focused, data-driven, and results-oriented, fostering growth and high performance among its team members. Arbor Lodging's guiding principles revolve around integrity, kindness, accountability, ambition, and embracing diversity, which... Show More

Job Requirements

Minimum two-year degree
Experience in a similar leadership role
Proven ability to lead and be a role model
Strong understanding of hotel operations and guest service standards
Ability to manage financial reports and budgets
Physical ability to lift up to 40 lbs
Ability to bend, reach, or lift as needed
Commitment to meet guest service goals
Maintain hotel market share at or above natural rank

Job Qualifications

Be a leader and role model to all associates
Degree required - minimum 2-year degree
Experience in similar leadership role required
Ensure goals are met for all guest service-related measures
Maintains market share with hotel at natural rank or higher
Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems
Ability to lift up to 40 lbs with or without reasonable accommodation
Ability to bend, reach, or lift as required in this position

Job Duties

Manages financial components of operations
Assists General Manager in day-to-day operations of the hotel
Maximizes financial performance and upholds quality standards of food and beverage and rooms departments
Maximizes room revenue by anticipating market shifts, developing and monitoring annual business and marketing plans, and participating in property sales and marketing efforts
Assists with the development of a business plan and a budget that defines operational goals and profitability objectives
Builds relationships with guests and monitors satisfaction levels
Coordinates capital improvement projects to maintain or upgrade quality standards and property image, and to protect assets from neglect, damage, or deterioration

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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