Assistant General Manager

Portland, ME, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $49,168.00 - $54,167.00

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

Paid Time Off

Daily Pay access

Employee assistance program

career growth

Job Description

LivAway Suites in Scarborough, ME, is a distinguished hotel known for combining comfort, convenience, and a welcoming atmosphere designed to create memorable experiences for every guest. As a part of Hotel Management and Consulting, Inc., LivAway Suites prides itself on delivering exceptional hospitality and maintaining high standards of service excellence within a performance-based culture. The company emphasizes respect for personal life balanced with hard work and merit-based advancement, offering employees opportunities for growth in a supportive, team-oriented environment. Full-time employees benefit from competitive compensation, comprehensive medical, dental, and vision coverage, and paid time off, among other perks.

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Job Requirements

Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Minimum of 1 years' experience in hotel leadership
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Qualifications

Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
Provide hands-on support and guidance to ensure the team achieves outstanding results
Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
Lead in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
Know and follow property emergency procedures and ensure the security needs of the property and guests are met
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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