Assistant General Manager

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $42,500.00 - $47,500.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career advancement opportunities

Flexible daily pay options

Job Description

Hotel Management and Consulting, Inc. is a recognized leader in the hospitality industry, specializing in managing hotel operations and providing innovative consulting services to properties across various markets. One of its key properties is WoodSpring Suites located on Braker Lane, TX, a well-established hotel that prides itself on delivering exceptional extended stay accommodations for business travelers and families alike. Known for its commitment to quality service, comfort, and affordability, WoodSpring Suites offers guests a welcoming environment featuring spacious suites equipped with all essential amenities. The hotel operates with a passionate team dedicated to ensuring guest satisfaction and maintaining operational excellence.Show More

Job Requirements

High school diploma or equivalent
minimum of 1 years experience in hotel leadership roles
proficiency in computer systems related to hotel management
ability to manage and lead a team effectively
strong communication skills
capability to handle physical tasks such as lifting up to 50lbs
availability to work flexible hours including weekends and holidays
strong organizational skills
commitment to providing excellent guest service
knowledge of emergency procedures and safety protocols

Job Qualifications

Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
proficient computer skills
strong team building skills
excellent organizational, time management, and problem-solving abilities
effective oral and written communication skills
proactive in solving problems

Job Duties

Train and provide guidance to staff
discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
provide hands-on support and guidance to ensure the team achieves outstanding results
post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
lead in-house guest sales and marketing initiatives to increase occupancy
assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
know and follow property emergency procedures and ensure the security needs of the property and guests are met
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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