Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
bonus opportunity
employee discount
Job Description
CircusTrix, LLC, operating under the brand name Sky Zone, is a leading player in the indoor trampoline park industry known for providing an exciting and safe recreational environment for families and individuals alike. Sky Zone combines fun activities with a strong commitment to safety and excellent customer service, creating memorable experiences for guests of all ages. As a family-friendly entertainment company, Sky Zone’s goal is to foster physical activity combined with fun, making it a popular destination for birthday parties, group events, and casual visits. Sky Zone locations are designed to be vibrant community hubs where customers feel welcome, entertained,... Show More
Job Requirements
- 18 years of age or older
- completed high school diploma or equivalent education
- minimum 1 year of supervisory or management experience
- minimum 2 years experience in recreation fitness retail restaurant hospitality or related high-volume customer service field
- proficiency in MS Office Suite Teams and point of sale systems
- availability to work nights weekends and holidays
- reliable self-motivated coachable and organized
- ability to remain stationary and move around park for long periods
- ability to lift and move at least 20 pounds
- ability to communicate and interact in busy indoor environment
Job Qualifications
- 18 years of age or older and completed high school diploma or equivalent education
- minimum 1 year of supervisory or management experience
- minimum 2 years experience in recreation fitness retail restaurant hospitality or related customer service field
- demonstrated success in executing Sky Zones core competencies
- coachable with eagerness to grow and execute leadership competencies
- basic proficiency in MS Office Teams and point of sale systems
- available to work nights weekends and holidays
- reliable coachable self-motivated and organized
Job Duties
- Lead by example operating with ethics and integrity
- assume Leader on Duty role overseeing supervisors team leads and team members
- become expert in park operations systems safety guest experience people management
- be a hands-on leader and role model executing every park position
- support GM in hiring training and onboarding team members
- manage team member performance and employee relations with GM and HR support
- schedule team according to park needs including sales parties facilities and maintenance
- create positive park culture through motivation and recognition
- provide memorable guest moments managing NPS and feedback
- drive sales results coach and motivate sales team
- manage membership experience and organize member events
- share ideas to increase park profit
- educate team on KPIs and contribute to park goals
- assist event coordinator in party sales and park events
- support party hosts and help plan party experiences
- liaise with facilities maintenance and corporate teams
- deliver maintenance reports and ensure park safety and cleanliness
- assist with inventory facilities parties food and beverage vending
- oversee safety processes response and reporting
- complete company safety people operations and food and beverage certifications
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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