Job Overview
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $95,000.00
Benefits
competitive salary
Quarterly bonus
Vacation pay
Medical insurance
Dental Insurance
Vision Insurance
lifestyle spending account
Company dining package
Supplemental benefit plans
401k with employer match
Employer Paid Life Insurance
paid floating holidays
education assistance program
Employee assistance program
Management referral program
Job Description
The Boat House is an esteemed dining establishment situated on the picturesque waterfront in Columbus, Ohio. Renowned for its fresh coastal cuisine, stunning views, and warm, inviting atmosphere, The Boat House has established itself as a premier destination for both casual diners and special events. The restaurant stands out for its vibrant setting that caters not only to guests seeking memorable dining experiences but also to those celebrating important occasions and hosting remarkable events. With a strong commitment to exceptional food quality and customer service, The Boat House offers a unique blend of ambiance, culinary excellence, and hospitality that consistently... Show More
Job Requirements
- Experience in a similar managerial role for at least 3 years
- Strong leadership and team motivation skills
- Excellent communication skills
- Proven customer service and complaint resolution abilities
- Knowledge of restaurant operations including food and beverage service
- Ability to multitask and work under pressure
- Proficiency in computer applications relevant to restaurant management
Job Qualifications
- 3 years' experience in a similar level managerial role in a high-volume restaurant environment
- Strong leadership skills with the ability to motivate and inspire a diverse team
- Excellent interpersonal and communication skills to effectively interact with staff, customers, and vendors
- Proven ability to deliver exceptional customer service and resolve guest concerns
- Solid knowledge of restaurant operations, including food and beverage service, inventory management, and health and safety regulations
- Ability to work in a fast-paced, high-pressure environment, multitasking and prioritizing tasks effectively
- Exceptional problem-solving and decision-making abilities
- Proficient in computer applications such as MS Office and restaurant management software
Job Duties
- Assist the General Manager in overseeing daily restaurant operations to ensure seamless service and customer satisfaction
- Collaborate with department heads to optimize service standards, streamline processes, and maintain an exceptional dining experience
- Train and supervise staff, ensuring they provide excellent guest service and uphold the restaurant's high standards
- Monitor and maintain inventory levels, ensuring proper stock levels of ingredients, supplies, and equipment
- Coordinate with the kitchen team to ensure efficient food preparation, timely service, and adherence to quality standards
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring customer satisfaction
- Assist in the development and implementation of marketing strategies and promotional activities to attract new customers and increase revenue
- Oversee all aspects of daily restaurant operations, including staffing, scheduling, inventory management, and financial performance
- Oversee beverage operations and bar operations
- Build and maintain strong relationships with guests, soliciting feedback and addressing any concerns to ensure a positive dining experience
- Uphold health and safety regulations, ensuring a clean and sanitary environment throughout the restaurant
- Collaborate with the General Manager in budget planning, cost control, and financial management
Job Location
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