Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $25.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k eligibility
Paid Time Off
bonus opportunity
competitive salary
Job Description
CircusTrix, LLC, operating under the brand name Sky Zone, is a leading indoor trampoline park company that offers innovative, high-energy recreational experiences to families, children, and individuals looking to engage in physical activity in a fun and safe environment. Sky Zone is known for pioneering the original trampoline park concept and continues to push the boundaries of active entertainment by combining fitness, play, and party experiences all under one roof. The company prides itself on creating a welcoming atmosphere where guests of all ages can enjoy various jumping activities, unique attractions, and organized events designed to promote health, wellness, and... Show More
Job Requirements
- Ability to both remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs and requirements
- Ability to lift and/or move a minimum of 20 pounds
- Ability to frequently communicate and interact with employees and customers in a busy and often loud indoor environment
- 18 years of age or older
- Completed high school diploma or equivalent
- A minimum of 1 year of supervisory or management experience
- A minimum of 2 years of experience in recreation, fitness, retail, restaurant, hospitality, or a related high-volume customer service field
- Available to work nights, weekends, and holidays
- Reliable, coachable, self-motivated, and organized.
Job Qualifications
- 18 years of age or older and completed high school diploma or equivalent education
- A minimum of 1 year of supervisory or management experience
- A minimum of 2 years of experience in recreation, fitness, retail, restaurant, hospitality, or a related high-volume customer service field
- Demonstrated success in the execution of Sky Zone's Core Competencies
- Coachable with a drive and eagerness to grow in, and successfully execute, Sky Zone's Leadership Competencies
- Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems
- Available to work nights, weekends, and holidays as needed
- Reliable, coachable, self-motivated, and organized.
Job Duties
- Lead by example, operating with an elevated level of ethics and integrity in partnership with the General Manager
- Assume the role of Leader on Duty and oversee Supervisors, Team Leads, and Team Members providing guidance, direction, and feedback
- Become an expert in park operations and systems, safety, guest experience, people management
- Be a hands-on leader and role model willing to learn and execute every position in the park
- Support the General Manager in selecting talent through interviewing, hiring, and onboarding new Team Members
- Help to train and develop existing and new Team Members in sales, party, in-park experiences, and safety/compliance
- Assist in managing Team Member performance through accountability, recognition, and rewards
- Coordinate with the General Manager to effectively schedule the team according to park needs
- Create a positive park culture by learning what motivates the team and recognizing them for successes
- Provide memorable moments for customers by taking initiative and engaging in their experience
- Deliver and help drive sales results and develop strong practices for leading, coaching, and motivating a sales team
- Manage the membership experience and Member community through assisting in the organization of Member VIP events
- Share creative ideas for increasing park profit
- Partner with the General Manager and educate the team on key performance metrics and park goals
- Develop understanding of park financials including profit and loss management
- Assist the General Manager with party sales and park event updates
- Support Party Hosts in creating a positive party experience
- Help with party preparation and planning
- Assist as Park liaison communicating with facilities, maintenance, corporate Food & Beverage and other teams
- Deliver park maintenance reports, work orders, and cleanliness processes
- Assist with inventory management and vending
- Help oversee Team Members on safety processes, response, and reporting
- Complete company safety, people operations, and food & beverage certifications.
Job Location
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