Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $27.00
Benefits
complimentary membership and guest privileges
Discounts on personal training mind and body aquatics and kids programs
Discounts on Serenity Day Spa Services and all apparel
employee referral gift
in-house continuing education credits and CEC reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Supplemental benefits and group life insurance benefits
401(k) retirement plan
Paid Time Off
Job Description
US Fitness is a leading fitness club dedicated to providing an exceptional and comprehensive fitness experience to its members. Established with a commitment to promoting health and wellness, US Fitness has continuously expanded its facilities and services to meet the diverse needs of its community. As a full-service fitness center, US Fitness offers state-of-the-art equipment, a variety of group fitness classes, personal training programs, and amenities designed to support an active lifestyle. The club is recognized for its family-friendly environment, expert staff, and a welcoming atmosphere that motivates and inspires members towards their fitness goals. Membership at US Fitness is... Show More
Job Requirements
- Bachelor's degree in recreation fitness business management or related field preferred
- two years' experience in sales preferred
- CPR AED certification required
- ability to work flexible hours
- willingness to work early morning evening and weekend shifts
- strong interpersonal and communication skills
- demonstrated leadership and team management experience
- basic computer proficiency including MS Office and sales tracking software
- outstanding organizational and multitasking abilities
- ability to handle member concerns with professionalism and tact
- sales experience with ability to coach and motivate a sales team
Job Qualifications
- Bachelor's degree in recreation fitness business management or related field preferred
- two years' experience in sales preferred
- CPR AED certification required
- excellent verbal and nonverbal communication skills
- ability to motivate and nurture others
- strong work ethic that includes punctuality organization and attention to detail
- ability to maintain a friendly enthusiastic and positive attitude
- outwardly facing professional appearance
- confidence and desire to create new relationships quickly
- ability to quickly acquire and apply new knowledge and skills
- demonstrated selling skills including cross-selling and upselling
- ability to work with money
- ability to effectively enter and retrieve information from sales tracking systems
- ability to handle challenging issues with patience tact and professionalism
- basic computer skills MS Office email MS Windows
Job Duties
- Deliver the Ultimate Fitness Experience to every member every time
- recruit and retain new club members
- meet and surpass personal membership and revenue goals
- provide oversight leadership and management to various departments within the club
- cultivate relationships and build team morale
- assist General Manager with all club operations
- generate sales leads through walk-ins telephone inquiries and company sponsored outreach and promotion programs
- meet and surpass all personal sales goals and coach team members to do the same
- supervise lead generation process for sales teams
- motivate sales staff and monitor their production levels by using established protocols and sales systems
- accept membership inquiries and convert to appointments
- schedule and conduct prospect tours
- complete all membership paperwork in an accurate and timely manner
- complete all daily reports in an accurate and timely manner
- recruit point of sale referrals from every new member
- meet greet and work the floor during select times of day
- establish rapport and relationships with members via thank-you notes and guest passes
- enter new members in onboarding process and schedule new member orientation and other integration programs
- track leads appointments prospect interests etc in appropriate systems
- market club to organizations and corporations
- attend all required meetings and trainings and find ways to boost personal performance
- respond to all member questions or concerns within 48 hours
- understand and follow employee standards of conduct and ethics
- oversee at least one department within home club including hiring training managing scheduling coaching and disciplining employees within department
- keep staff files up to date
- model and uphold employee standards of conduct and ethics
- ensure compliance with club building facilities service program and emergency procedures
- act as Manager On Duty when required
- work early morning evening and weekend hours as necessary
Job Location
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