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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $24.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) eligibility
competitive pay
Bonus opportunities
Paid Time Off

Job Description

CircusTrix, LLC, operating under the brand Sky Zone (Defy), is a leading provider in the indoor trampoline park industry, offering a fun and safe environment designed for families and individuals looking for active entertainment. Sky Zone parks are known for their innovative and engaging activities tailored to customers of all ages. With a strong focus on safety, customer experience, and community involvement, CircusTrix ensures a dynamic workplace culture that encourages growth, leadership, and operational excellence. The company prides itself on creating memorable experiences that motivate guests to stay active and enjoy quality time with friends and family.

The role... Show More

Job Requirements

  • 18 years of age or older
  • Completed high school diploma or equivalent education
  • Minimum of 1 year supervisory or management experience
  • Minimum of 2 years experience in customer service-related fields
  • Demonstrated success in Sky Zone's Core Competencies
  • Basic technology proficiency, including MS Office and POS systems
  • Ability to work nights, weekends, and holidays
  • Capable of lifting and moving at least 20 pounds
  • Ability to remain stationary and move around the park for extended periods
  • Excellent communication skills in a busy environment

Job Qualifications

  • 18 years of age or older and completed high school diploma or equivalent education
  • Minimum of 1 year of supervisory or management experience
  • At least 2 years of experience in recreation, fitness, retail, restaurant, hospitality, or a related high-volume customer service field
  • Demonstrated success in executing Sky Zone's Core Competencies
  • Coachable with a drive to grow in Sky Zone's Leadership Competencies
  • Basic proficiency in technology including MS Office Suite, Teams, and point of sale systems
  • Availability to work nights, weekends, and holidays
  • Reliable, coachable, self-motivated, and organized

Job Duties

  • Lead by example, operating with an elevated level of ethics and integrity
  • Assume the role of Leader on Duty and oversee supervisors, team leads, and team members
  • Become an expert in park operations, safety, guest experience, and people management
  • Support in hiring, onboarding, and training team members
  • Manage team member performance through accountability and recognition
  • Deliver and drive sales results coaching a sales team
  • Assist with party and event planning and execution
  • Communicate with facilities and maintenance teams to ensure a safe environment
  • Complete safety, people operations, and food and beverage certifications
  • Partner with the General Manager to manage park business goals and key performance indicators

Job Location

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