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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Job Description
The Sahara Las Vegas is a renowned resort and casino located in the heart of the Las Vegas Strip. Known for its vibrant atmosphere, luxurious amenities, and exceptional guest services, Sahara Las Vegas has a rich history of providing travelers and guests with unforgettable experiences. The resort offers a wide variety of entertainment options, dining venues, gaming opportunities, and comfortable accommodations, making it a premier destination for visitors from around the world. As a hospitality leader in the gaming and resort industry, Sahara Las Vegas prides itself on a commitment to excellence in guest service, safety, and employee engagement, maintaining... Show More
Job Requirements
- High school diploma or equivalent
- One to two years experience in a supervisory or management role in a similar resort setting
- Ability to effectively communicate in English, both written and verbal
- Ability to work independently with little to no supervision
- Ability to perform in a team environment
- Able to operate all types of vehicles with both automatic or manual transmissions while adhering to health and safety measures
- Valid NV Driver's License required before entering this position
- Valid Alcohol Awareness Card required before entering this position
- Must be 21 years of age or older
Job Qualifications
- Knowledge of Valet operations in a similar resort setting
- One to two years experience in a supervisory or management role in a similar resort setting
- High school diploma or equivalent
- Ability to effectively communicate in English, both written and verbal
- Maintain a professional demeanor and attire at all times
- Strong interpersonal and organizational skills
- Ability to work independently with little to no supervision
- Ability to perform in a team environment
- Ability to motivate and maintain effective working relationships across all levels of staff and leadership
- Previous experience in a high-end luxury gaming or hospitality environment is desired
- Exceptional time management skills
- Intermediate to proficient understanding of computer systems such as Microsoft Word, Excel, and Outlook preferred
- Able to operate all types of vehicles with both automatic or manual transmissions while adhering to health and safety measures
- Valid NV Driver's License required before entering this position
- Valid Alcohol Awareness Card required before entering this position
- Must be 21 years of age or older
Job Duties
- Oversees the operation of the Valet department to achieve the highest level of guest service and efficiency
- Performs all duties in accordance with SAHARA Las Vegas standard operating procedures as outlined in the Team Member Handbook and departmental SOPs
- Full knowledge and understanding of company and department rules and regulations, policies and procedures
- Supporting company and hotel policies and procedures including the promoting and participation in Employee Engagement, Health and Safety, and Guest Service initiatives
- Maintains knowledge of all property events and projects and responsible for effectively communicating the information to allow for proper planning
- Conduct pre-shifts and ensure Valet employees are informed of all current information
- Ensure all workstations are fully stocked by conducting inventory checks
- Ensure day-to-day Valet operations are running efficiently, this includes staffing levels and upholding associates to the highest level of service standards, productivity and ensuring a clear flow of traffic
- Supervises all Valet employees, maintains proper employee employer relations, recognition, evaluating performance and administering discipline
- Responsible for the efficiency of labor scheduling while maintaining labor costs and all departmental expenses
- Provides exceptional, courteous, friendly service to guests and associates that differentiates us from the competition
- Presents a clean, neat and well-groomed appearance
- Assists with other related job duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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