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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
leadership role
opportunities for growth
Supportive team environment
Job Description
This esteemed hotel is renowned for its commitment to exceptional guest experiences and hospitality excellence. As a full-service accommodation provider, it caters to a wide array of guests, from business travelers to vacationers, offering a warm, welcoming atmosphere coupled with state-of-the-art amenities. The hotel operates with a strong focus on quality service, ensuring every guest feels valued and cared for throughout their stay. The team is dedicated to maintaining the highest standards, fostering an environment where professionalism, attentiveness, and guest satisfaction are paramount. Employees at this hotel thrive in a collaborative and supportive workplace culture that encourages growth and development... Show More
Job Requirements
- Flexible to work any shifts, including holidays and weekends
Job Qualifications
- Previous hotel front office leadership experience required
- Strong communication, leadership, and problem solving skills
- Organized, dependable, and detail oriented
- Comfortable using hotel systems, reporting tools, and front office processes
- Able to multitask and maintain professionalism under pressure
- Passionate about hospitality and creating excellent guest experiences
Job Duties
- Lead daily front office operations, including staff supervision and scheduling
- Train, coach, and develop front desk and guest service team members
- Oversee check ins, check outs, reservations, and billing accuracy
- Resolve escalated guest concerns and service issues professionally
- Ensure compliance with hotel policies, brand standards, and procedures
- Monitor financial processes such as cash handling and end of day reporting
- Communicate effectively with housekeeping, engineering, and leadership
- Support hiring, performance reviews, and team development
- Maintain a welcoming, efficient, and service focused front office environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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