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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,000.00 - $74,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive compensation
comprehensive benefits
growth and development opportunities
Supportive workplace
Job Description
Park South Hotel, a JDV by Hyatt, is a distinguished hotel located in the vibrant heart of New York City. This property embodies the unique blend of historic charm and contemporary comfort, providing guests with an exceptional hospitality experience that reflects the sophisticated, culturally rich ambiance of its surroundings. As a member of the Hyatt family, the hotel is committed to delivering the warm, personalized service that Hyatt is globally recognized for, creating memorable moments for every guest from check-in to check-out. Park South Hotel prides itself on fostering an inclusive and welcoming environment not only for its guests but... Show More
Job Requirements
- minimum 1 to 2 years of hotel operations leadership experience required
- experience working within a unionized NYC hotel environment is strongly preferred
- strong understanding of hotel operational workflows
- familiarity with IWA-covered departments is a plus
- people-first leadership style aligned with Hyatt values
- strong communication, conflict resolution, and coaching skills
- ability to thrive in a fast-paced, guest-focused environment
- proficiency with hotel PMS systems
- Opera or Hyatt systems experience preferred
- flexible schedule, including nights, weekends, and holidays
Job Qualifications
- minimum 1 to 2 years of hotel operations leadership experience required
- experience working within a unionized NYC hotel environment is strongly preferred
- strong understanding of hotel operational workflows
- familiarity with IWA-covered departments is a plus
- people-first leadership style aligned with Hyatt values
- strong communication, conflict resolution, and coaching skills
- ability to thrive in a fast-paced, guest-focused environment
- proficiency with hotel PMS systems
- Opera or Hyatt systems experience preferred
- flexible schedule, including nights, weekends, and holidays
Job Duties
- support the daily oversight of Front Office, Guest Service, and other operational areas as assigned
- foster a service-focused, inclusive culture that reflects Hyatt’s purpose of caring for people so they can be their best
- maintain operational excellence by monitoring staffing, service delivery, and departmental performance
- partner with department leaders to coach, support, and develop colleagues
- assist with guest recovery, problem resolution, and service follow-up
- ensure compliance with brand standards, hotel policies, safety protocols, and regulatory requirements
- participate in scheduling, payroll review, inventory controls, and reporting
- support opening and closing procedures and act as Manager-on-Duty as needed
- collaborate cross-functionally to maintain efficient, guest-ready operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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