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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,000.00 - $72,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course is a prestigious and renowned resort located in the scenic Monterey Peninsula of California. Known for its stunning coastal views, luxurious accommodations, and world-class amenities, this resort provides guests with an exceptional hospitality experience in a serene and picturesque environment. The hotel is situated on a historic golf course, which adds to the charm and appeal of this premier destination. Hyatt Regency Monterey prides itself on a culture of excellence, teamwork, and guest satisfaction, making it an ideal place for hospitality professionals seeking to be part of a distinguished... Show More
Job Requirements
- High school diploma or equivalent
- prior cash handling experience
- minimum of 2 years previous hotel front office experience in a similar role
- excellent guest service skills
- strong organizational and problem-solving abilities
- ability to multi task effectively
- ability to work a flexible schedule including weekends and holidays
Job Qualifications
- Prior cash handling experience necessary
- minimum of 2 years previous hotel front office in a similar role
- excellent guest service, organization and problem solving skills
- ability to multi task and work in a fast paced environment
- ability to work a flexible schedule to include weekends and holidays
Job Duties
- Supervises and manages employees
- managing all day-to-day operations
- understanding employee positions well enough to perform duties in employees' absence
- establishes and maintains open, collaborative relationships with employees
- handles complaints, settles disputes, and resolves grievances and conflicts
- collaborates with the Front Office Manager on ways to continually improve departmental service
- emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
- serves as a role model to demonstrate appropriate behaviors
- sets a positive example for guest relations
- displays outstanding hospitality skills
- empowers employees to provide excellent customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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