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Assistant Front Office Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,000.00 - $72,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course is a prestigious and renowned resort located in the scenic Monterey Peninsula of California. Known for its stunning coastal views, luxurious accommodations, and world-class amenities, this resort provides guests with an exceptional hospitality experience in a serene and picturesque environment. The hotel is situated on a historic golf course, which adds to the charm and appeal of this premier destination. Hyatt Regency Monterey prides itself on a culture of excellence, teamwork, and guest satisfaction, making it an ideal place for hospitality professionals seeking to be part of a distinguished... Show More

Job Requirements

  • High school diploma or equivalent
  • prior cash handling experience
  • minimum of 2 years previous hotel front office experience in a similar role
  • excellent guest service skills
  • strong organizational and problem-solving abilities
  • ability to multi task effectively
  • ability to work a flexible schedule including weekends and holidays

Job Qualifications

  • Prior cash handling experience necessary
  • minimum of 2 years previous hotel front office in a similar role
  • excellent guest service, organization and problem solving skills
  • ability to multi task and work in a fast paced environment
  • ability to work a flexible schedule to include weekends and holidays

Job Duties

  • Supervises and manages employees
  • managing all day-to-day operations
  • understanding employee positions well enough to perform duties in employees' absence
  • establishes and maintains open, collaborative relationships with employees
  • handles complaints, settles disputes, and resolves grievances and conflicts
  • collaborates with the Front Office Manager on ways to continually improve departmental service
  • emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • serves as a role model to demonstrate appropriate behaviors
  • sets a positive example for guest relations
  • displays outstanding hospitality skills
  • empowers employees to provide excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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