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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,000.00 - $69,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Our establishment is a well-regarded hotel dedicated to providing exceptional guest experiences through high standards of service and hospitality. Known for its comfortable accommodations and attentive customer care, this hotel has built a reputation for excellence within the hospitality industry. With a strong commitment to guest satisfaction and operational efficiency, the hotel focuses on creating a welcoming and memorable stay for all visitors, whether they are business travelers or vacationers. Our team prides itself on professionalism, teamwork, and continuous improvement to meet the dynamic demands of the hospitality sector.
We are seeking an Assistant Front Office Manager to join o... Show More
We are seeking an Assistant Front Office Manager to join o... Show More
Job Requirements
- Minimum one year supervisory experience in hospitality or similar industry
- Bachelor’s degree preferred
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
- Ability to verbally communicate effectively and professionally
- Experience using Opera property management system and Microsoft Office Suite
- Flexible schedule, able to work evenings, weekends, and holidays
Job Qualifications
- Minimum one year supervisory experience in hospitality or similar industry
- Bachelor’s degree preferred
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
- Ability to verbally communicate effectively and professionally
- Experience using Opera property management system and Microsoft Office Suite
- Flexible schedule with ability to work evenings, weekends, and holidays
Job Duties
- Oversee and supervise all duties performed by all Front Office employees
- Create and post all employee schedules within the required time frame
- Coach, counsel, and discipline employees when necessary, using proper documentation and techniques
- Ensure that all employees are posted at their stations at the correct time, and that they complete their essential duties before their departure
- Assist with all sick calls or tardiness by finding proper coverage, report to work and stay until proper coverage can be found
- Assist with any scheduled shift problems on the night audit shifts
- Properly train and monitor all service levels provided by employees to guests and other fellow employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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