Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,200.00 - $76,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
diversity and inclusion
Job Description
Kimpton Hotels & Restaurants, founded in 1981 in San Francisco by Bill Kimpton, is a renowned boutique hotel chain known for its heartfelt and human-centered approach to hospitality. The company was built as a response to impersonal and generic hotel experiences, focusing instead on creating genuine connections among guests and employees alike. Around the globe, Kimpton Hotels have fostered environments where individuality, creativity, and authentic interactions are valued above all else. As an organization, Kimpton embraces diversity, encouraging employees to bring their unique backgrounds, talents, and personalities into their roles to deliver exceptional service. The culture is rooted in self-leadership,... Show More
Job Requirements
- One year of supervisory experience in hospitality or a similar industry
- Bachelor's degree preferred
- Ability to diplomatically handle difficult situations and people with integrity
- Effective and professional verbal communication skills
- Experience with Opera hotel management software and Microsoft Office Suite
- Ability to work a flexible schedule including evenings, weekends, and holidays
Job Qualifications
- One year of supervisory experience in hospitality or a similar industry
- Bachelor's degree preferred
- Ability to diplomatically handle difficult situations and people with integrity
- Effective and professional verbal communication skills
- Experience with Opera hotel management software and Microsoft Office Suite
- Ability to work a flexible schedule including evenings, weekends, and holidays
Job Duties
- Supervise all duties performed by the front office team
- Create and post employee schedules in a timely manner
- Coach, counsel, and discipline employees using proper documentation and techniques
- Ensure employees are at their stations on time and complete duties before leaving
- Manage sick calls and tardiness by finding coverage and staying until replaced
- Train and monitor service levels provided by employees to guests and coworkers
- Maintain operational supplies and ensure labor costs meet budget requirements
- Ensure adherence to cash and credit handling procedures
- Maintain and properly manage the guest ledger daily
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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