Assistant Front Desk Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Professional development opportunities
friendly work environment
Paid Time Off
Health Insurance
Retirement Plan
Employee Discounts

Job Description

Our company is a dynamic and professional organization focused on delivering exceptional service and creating a welcoming atmosphere for all visitors, clients, and staff who enter our premises. We pride ourselves on maintaining a neat, friendly, and efficient front-office environment, which reflects our commitment to excellence and customer satisfaction. As a growing entity, we encourage a culture of teamwork, professionalism, and proactive support that empowers our employees to develop their skills and contribute meaningfully to daily operational success.

We are currently seeking an energetic and professional Assistant Front Desk Concierge to join our team. This role is the welcoming face of our organization and serves as the first point of contact for visitors, clients, and staff, ensuring a smooth and positive experience from the moment they arrive. The ideal candidate will possess exceptional organizational skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. This position offers an exciting opportunity to develop customer service skills while supporting essential administrative functions.

As an Assistant Front Desk Concierge, you will play a crucial role in managing daily front desk operations, greeting and assisting all guests with professionalism, and maintaining a clean and organized front desk area. You will handle multi-line phone systems, direct calls to the appropriate departments, manage incoming and outgoing mail, packages, and deliveries, and assist with various administrative duties such as filing, proofreading documents, calendar management, and data entry. Additionally, you will support retail inventory management as directed by the Front Desk Concierge, ensuring all supplies are stocked and available for daily use.

The position requires proficiency in office management software including Microsoft Office Suite, Google Workspace, and CRM systems, enabling accurate scheduling, data entry, and record keeping. Experience with basic bookkeeping tools like QuickBooks is also preferred. Previous office or clerical experience in a fast-paced environment, combined with strong computer literacy and excellent communication skills, will help candidates succeed in this role.

Furthermore, familiarity with personal assistant tasks or experience in medical or dental reception is desirable but not mandatory. Knowledge of MEEVO by Millennium is considered a valuable plus. This role is ideally suited for proactive individuals who thrive in a dynamic setting and are committed to delivering outstanding customer service. The pay range for this role is $13.00 to $15.00 per hour, and the position requires in-person attendance at our work location.

Join us as an Assistant Front Desk Concierge, where your enthusiasm meets professionalism. Be part of a dynamic team dedicated to creating a welcoming atmosphere while supporting essential administrative functions. Your proactive approach will help ensure our organization runs smoothly every day, making a significant impact on client and visitor satisfaction. This position not only allows for personal and professional growth but also sets the foundation for a rewarding career in administrative support and customer service.

Job Requirements

  • High school diploma or equivalent
  • Previous office or clerical experience preferred
  • Proficiency in Microsoft Office Suite and Google Workspace
  • Ability to handle multi-line phone systems
  • Strong organizational and multitasking skills
  • Excellent communication and customer service skills
  • Attention to detail for administrative duties
  • Ability to work in person at the specified work location

Job Qualifications

  • Previous office experience or clerical experience in a fast-paced environment
  • Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and basic bookkeeping tools like QuickBooks
  • Experience handling multi-line phone systems and providing exceptional customer support or customer service
  • Familiarity with office management tasks such as filing systems, data entry, calendar management, and proofreading documents
  • Demonstrated organizational skills with the ability to prioritize tasks efficiently while maintaining attention to detail
  • Personal assistant or medical/dental receptionist experience is a plus
  • Knowledge of MEEVO by Millennium is a plus

Job Duties

  • Greet visitors, clients, and staff with a friendly and professional attitude, providing excellent customer service at all times
  • Manage multi-line phone systems, directing calls accurately and courteously to appropriate departments or personnel
  • Maintain a clean, organized front desk area, ensuring all supplies and inventory are stocked and ready for daily use
  • Handle incoming and outgoing mail, packages, and deliveries with attention to detail and timeliness
  • Utilize office management software such as Microsoft Office, Google Workspace, and CRM System for data entry, scheduling, and record keeping
  • Assist with administrative tasks including filing, proofreading documents, calendar management, and data entry to support office operations
  • Assist with retail inventory management as directed by the Front Desk Concierge
  • Demonstrate excellent phone and typed etiquette while managing inquiries professionally

Job Criteria

Experience

Entry Level (1-2 years)


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