Marriott International, Inc logo

Assistant Food & Beverage Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.77 - $31.73
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career development opportunities

Job Description

The Renaissance Austin Hotel, located at 9721 Arboretum Blvd, Austin, Texas, is a distinguished property within the renowned Marriott International portfolio. This hotel is part of a global brand recognized for providing guests with unique and personalized travel experiences that are deeply connected to the spirit of the neighborhoods they visit. Renaissance Hotels aim to transform ordinary travel into an adventure, encouraging visitors to explore new cultures and uncover unexpected stories. As a key player in the hospitality industry, the Renaissance Austin Hotel is committed to excellence in service, fostering an inclusive and vibrant environment for both guests and associates. This commitment reflects Marriott International's dedication to creating workplaces that value diversity, promote equal opportunity, and support the growth and development of their team members.

The available role is a Management position within the Food and Beverage department, offering full-time employment with an hourly wage range from $25.77 to $31.73, along with eligibility for bonuses. This position involves assisting in supervising the daily operations of the food and beverage and culinary teams at the hotel. The Manager plays a critical role in ensuring guest satisfaction and employee engagement while effectively managing operational budgets and compliance with legal and brand standards. Responsible for supporting a high-performing team, this role is integral to maintaining excellent service quality and upholding the reputation of the Renaissance Austin Hotel.

As part of the duties, the Manager assists in ordering food and beverage supplies, cleaning materials, and uniforms to ensure smooth day-to-day operations. Supervising shift operations requires ensuring all policies, standards, and procedures are strictly followed, including enforcing compliance with brand-specific service culture and cleanliness standards. The Manager encourages cooperation and mutual respect amongst team members, fosters clear communication of goals, and develops plans that prioritize the achievement of both operational and guest satisfaction objectives.

Exceptional customer service is a cornerstone of this role, with the Manager expected to provide services that exceed guest expectations, handle guest concerns proactively, and serve as a role model for appropriate behavior. The ability to inspire staff, maintain approachability, and respond effectively to guest feedback is essential. Additional responsibilities include coordinating departmental cleaning programs, analyzing operational data including budgets and payroll, and performing supervisory duties as necessary.

Candidates interested in this opportunity should be passionate about hospitality and motivated to contribute to a dynamic team that celebrates individuality and diverse talents. Joining the Renaissance Austin Hotel means becoming part of a culture that values innovative thinking, purposeful work, and the ambition to become the best version of oneself, all within a supportive global team environment. This management role is perfect for professionals aiming to advance their careers in food and beverage management within a prestigious and guest-focused hotel brand.

Job Requirements

  • High school diploma or GED
  • three years experience in food and beverage, culinary or related area
  • OR two-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • one year experience in food and beverage, culinary or related area
  • availability to work full time
  • strong leadership skills
  • excellent communication abilities
  • ability to work in a fast-paced environment
  • knowledge of food and beverage operations
  • commitment to customer service excellence

Job Qualifications

  • High school diploma or GED with three years of experience in food and beverage, culinary or related area
  • OR two-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major with one year experience in food and beverage, culinary or related area
  • experience in supervising food and beverage operations
  • knowledge of brand service culture
  • ability to develop team goals and plans
  • strong communication and interpersonal skills
  • problem-solving and analytical skills
  • ability to manage budgets and payroll reports

Job Duties

  • Assists in ordering food and beverage supplies, cleaning supplies and uniforms
  • supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures
  • supports and supervises monthly self-inspection program
  • operates department equipment as necessary and reports malfunction
  • supervises staffing levels to meet guest service and financial objectives
  • encourages and builds mutual trust and cooperation among team members
  • develops goals and plans to prioritize and accomplish work
  • communicates areas needing attention to staff and ensures understanding
  • coordinates cleaning program in all food and beverage areas
  • follows property specific second effort and recovery plan
  • stays available and approachable for all team members
  • demonstrates knowledge of brand specific service culture
  • provides services beyond customer expectations for satisfaction and retention
  • serves as a role model for appropriate behavior
  • manages daily operations ensuring quality and standards
  • takes proactive approaches to guest concerns
  • sets positive examples for guest relations
  • stays available and approachable for guests
  • reviews guest satisfaction results with employees
  • responds promptly to customer service requests
  • provides information to supervisors and co-workers via various communication methods
  • analyzes information and selects best solutions to problems
  • performs hourly job duties if necessary
  • extends professionalism and courtesy to team members
  • comprehends budgets, operating statements and payroll progress reports

Job Criteria

Experience

Mid Level (3-7 years)


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