Assistant Food and Beverage Operations Manager

Scottsdale Marriott Old Town is a distinguished hotel located in Scottsdale, Arizona. This establishment is part of Marriott International, a global leader in the hospitality industry known for its exceptional service and diverse portfolio of brands. Marriott International is committed to fostering an inclusive work environment where associates from various backgrounds come together to provide wonderful hospitality experiences to guests. The hotel reflects the brand's dedication to comfort, innovation, and superior guest service, offering guests memorable stays in a vibrant, welcoming atmosphere. As part of the Marriott family, Scottsdale Marriott Old Town maintains high standards in food and beverage services, ensuring quality and guest satisfaction at all times. The hotel provides a supportive workplace culture that emphasizes teamwork, professional growth, and operational excellence.

The role on offer is a Food and Beverage Management position at Scottsdale Marriott Old Town. This is a full-time, management-level opportunity designed for professionals passionate about the culinary and hospitality industry. The position offers an hourly wage between $25.77 and $27.69, along with eligibility for bonuses, underscoring Marriott's commitment to rewarding performance and dedication. The primary function of this role is to assist in supervising daily food and beverage and culinary operations while ensuring guest and employee satisfaction. This management role requires a balance between maintaining operational budgets, adhering to legal obligations, and upholding brand standards.

In this capacity, the manager will play a vital role in overseeing the ordering and inventory control of food, beverage, cleaning supplies, and uniforms. Supervising shift operations to comply with food and beverage policies and standards is a fundamental duty, as is supporting monthly self-inspection programs to maintain quality and safety. The manager must operate or ensure the operation of all department equipment, promptly reporting malfunctions to avoid disruptions. Staffing levels must be effectively managed to meet guest service needs and financial objectives, all while fostering a positive, cooperative team environment. This role promotes open communication within the team and encourages mutual trust, respect, and collaboration.

Exceptional customer service is at the heart of this position. The manager will provide services that go above and beyond to ensure customer satisfaction and retention, acting as a role model in behavior and service excellence. Daily management responsibilities include maintaining quality standards, proactively addressing guest concerns, and exemplifying exemplary guest relations. The manager will monitor guest feedback through comment cards and satisfaction reviews, ensuring timely responses to any service-related requests.

Additional responsibilities include clear communication with supervisors and team members, problem-solving through information analysis, and stepping in to perform hourly job functions as necessary. The role requires professionalism, courtesy, and a strong understanding of budgets, operating statements, and payroll management.

Working at Marriott Hotels means joining a renowned family of brands committed to creating opportunities for career advancement, training, and personal development. Scottsdale Marriott Old Town embodies the Marriott promise of "Wonderful Hospitality. Always." and invites candidates to be part of a global team where they can grow, belong, and thrive in the hospitality industry. This position offers the chance to be part of Marriott's legacy, where every day brings new opportunities to deliver hospitality excellence and create unforgettable guest experiences.