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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $31.73
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
bonus eligibility
Career development opportunities
Job Description
The San Antonio Marriott Rivercenter, located on the iconic River Walk in San Antonio, Texas, is a prominent hotel that combines elegant accommodations with a vibrant location to serve both business and leisure travelers. As part of Marriott International’s extensive portfolio, this hotel offers guests a memorable experience marked by exceptional service, exquisite dining options, and a commitment to upholding Marriott's renowned hospitality standards. The San Antonio Marriott Rivercenter prides itself on delivering a seamless blend of comfort and sophistication while being a gateway to the city’s rich cultural and historic attractions. Its strategic location at 101 Bowie St allows... Show More
Job Requirements
- High school diploma or GED
- Minimum 3 years experience in food and beverage, culinary or related professional area
- Or 2-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Minimum 1 year experience in food and beverage, culinary or related professional area
- Ability to work full time
- Willingness to perform hourly job functions if necessary
- Strong communication skills
- Availability to work on site in San Antonio, Texas
Job Qualifications
- High school diploma or GED with 3 years experience in food and beverage, culinary or related area
- Or 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration or related major with 1 year experience
- Strong leadership and interpersonal skills
- Knowledge of food and beverage policies, standards and procedures
- Ability to manage and prioritize multiple tasks
- Excellent customer service and communication skills
- Problem-solving and analytical abilities
- Familiarity with budget management and payroll reporting
Job Duties
- Assists in the ordering of food and beverage supplies, cleaning supplies and uniforms
- Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures
- Supports and supervises an effective monthly self inspection program
- Operates department equipment as necessary and reports malfunction
- Supervises staffing levels to meet guest service, operational needs and financial objectives
- Encourages and builds mutual trust, respect and cooperation among team members
- Develops specific goals and plans to prioritize, organize and accomplish work
- Communicates areas that need attention to staff and follows up to ensure understanding
- Coordinates cleaning program in all food and beverage areas, identifying trends and recommending improvements
- Follows property-specific second effort and recovery plan
- Provides exceptional customer service and acts as a role model
- Manages daily operations to ensure quality and customer satisfaction
- Responds proactively to guest concerns
- Reviews guest feedback and implements improvements
- Analyzes information and evaluates results to solve problems
- Performs hourly job functions when necessary
- Comprehends budgets, operating statements and payroll progress reports
- Extends professionalism and courtesy to team members at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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