Assistant Food and Beverage Operations Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $30.77
Work Schedule
Standard Hours
Benefits
Commuter assistance
Paid parental leave
Health savings account
Employee stock purchase plan
Disability insurance
Health Insurance
Flexible spending account
Tuition Reimbursement
Paid Time Off
Adoption assistance
Parental leave
employee discount
Life insurance
Job Description
San Antonio Marriott Rivercenter on the River Walk is a prestigious hotel located at 101 Bowie Street in San Antonio, Texas. This property is part of Marriott International, a global leader in the hospitality industry renowned for its commitment to exceptional guest experiences and distinguished service standards. As a vibrant full-service hotel situated in the heart of San Antonio, it offers guests unparalleled access to the city's cultural attractions and scenic views along the famed River Walk. Marriott International continuously strives to cultivate an inclusive work environment where diversity is celebrated, and associates can thrive personally and professionally. The hotel... Show More
Job Requirements
- high school diploma or ged
- three years experience in food and beverage culinary or related professional area
- or two year degree from accredited university in food service management hotel and restaurant management hospitality business administration or related major
- one year experience in food and beverage culinary or related professional area
Job Qualifications
- high school diploma or ged
- three years experience in food and beverage culinary or related professional area
- or two year degree from accredited university in food service management hotel and restaurant management hospitality business administration or related major
- one year experience in food and beverage culinary or related professional area
Job Duties
- assist in ordering food and beverage supplies cleaning supplies and uniforms
- supervise daily food and beverage shift operations and ensure compliance with policies standards and procedures
- support and supervise monthly self inspection programs
- operate department equipment as necessary and report malfunctions
- supervise staffing levels to meet guest service operational needs and financial objectives
- encourage mutual trust respect and cooperation among team members
- develop goals and plans to prioritize organize and accomplish work
- foster decisions that result in successes as well as learning from failures
- communicate areas needing attention to staff and follow up to ensure understanding
- coordinate cleaning programs in all food and beverage areas identify trends and recommend improvements
- follow property specific recovery plans
- remain available and approachable for team members
- demonstrate knowledge of brand specific service culture
- provide services exceeding customer satisfaction and retention expectations
- act as a role model demonstrating appropriate behaviors
- manage day to day operations ensuring quality standards and customer expectations are met
- take proactive approaches to guest concerns
- set positive examples for guest relations
- remain available and approachable for guests
- review comment cards and guest satisfaction results with employees
- respond promptly to customer service department requests
- provide information to supervisors and coworkers by telephone email or in person
- analyze information evaluate results and solve problems
- perform hourly job functions if necessary
- extend professionalism and courtesy to team members at all times
- comprehend budgets operating statements and payroll progress reports
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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