Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
401k Match
Employee Discounts
Complimentary Meals
Free parking
growth opportunities
Inclusive culture
Job Description
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, renowned for its deep respect for culture, place, and people. With a strong commitment to authentic storytelling, exceptional service, and community pride, Heritage Hotels & Resorts operates luxury hotels and award-winning restaurants that embody the spirit and heritage of New Mexico. The group places a strong emphasis on caring for its guests, its team members, and the neighborhoods it serves, fostering an environment where hospitality transcends traditional expectations to create meaningful and memorable experiences. As a leader in the hospitality industry, Heritage Hotels & Resorts values heart-driven service and seeks individuals who believe in the transformative power of hospitality to make a genuine impact on people and communities.
The role of Assistant Food & Beverage Manager at Heritage Hotels & Resorts is vital in bringing the company’s food and beverage vision to life through daily execution, team leadership, and enhanced service delivery. This position supports the Food & Beverage Manager by ensuring operational excellence across all food and beverage outlets, including restaurants, bars, lounges, and in-room dining. The Assistant Food & Beverage Manager plays a key role in maintaining service consistency and quality, especially during busy periods, by providing visible and hands-on leadership on the floor. The role involves partnering with management to execute strategic initiatives, uphold service standards, and support financial discipline through labor management and cost control.
This position requires someone who is passionate about delivering elevated guest experiences and thrives in a dynamic, fast-paced environment. The Assistant Food & Beverage Manager is responsible for fostering a strong and consistent service culture by assisting with recruitment, onboarding, and training of team members. The role also demands collaboration with culinary leadership to ensure food execution and presentation meet the highest standards. Additional duties include enforcing compliance with food safety, sanitation, and alcohol regulations, addressing guest needs with professionalism, and supporting group dining events and outlet activations. The successful candidate will be expected to maintain organization and cleanliness, ensure proper care of equipment and assets, and model professionalism in appearance and conduct.
Heritage Hotels & Resorts offers a competitive salary and comprehensive benefits package, including a generous 25% match for 401k contributions, employee discounts across hotels, restaurants, spas, and retail, complimentary meals during scheduled shifts, free employee parking, opportunities for growth and development, and an inclusive, people-first culture. The organization is committed to employee well-being, continuous development, and fostering a welcoming environment where every team member feels valued and empowered to contribute to the overall success and reputation of the group. Joining Heritage Hotels & Resorts as an Assistant Food & Beverage Manager means becoming part of a dedicated team that prioritizes excellence, integrity, and community connection in everything they do.
The role of Assistant Food & Beverage Manager at Heritage Hotels & Resorts is vital in bringing the company’s food and beverage vision to life through daily execution, team leadership, and enhanced service delivery. This position supports the Food & Beverage Manager by ensuring operational excellence across all food and beverage outlets, including restaurants, bars, lounges, and in-room dining. The Assistant Food & Beverage Manager plays a key role in maintaining service consistency and quality, especially during busy periods, by providing visible and hands-on leadership on the floor. The role involves partnering with management to execute strategic initiatives, uphold service standards, and support financial discipline through labor management and cost control.
This position requires someone who is passionate about delivering elevated guest experiences and thrives in a dynamic, fast-paced environment. The Assistant Food & Beverage Manager is responsible for fostering a strong and consistent service culture by assisting with recruitment, onboarding, and training of team members. The role also demands collaboration with culinary leadership to ensure food execution and presentation meet the highest standards. Additional duties include enforcing compliance with food safety, sanitation, and alcohol regulations, addressing guest needs with professionalism, and supporting group dining events and outlet activations. The successful candidate will be expected to maintain organization and cleanliness, ensure proper care of equipment and assets, and model professionalism in appearance and conduct.
Heritage Hotels & Resorts offers a competitive salary and comprehensive benefits package, including a generous 25% match for 401k contributions, employee discounts across hotels, restaurants, spas, and retail, complimentary meals during scheduled shifts, free employee parking, opportunities for growth and development, and an inclusive, people-first culture. The organization is committed to employee well-being, continuous development, and fostering a welcoming environment where every team member feels valued and empowered to contribute to the overall success and reputation of the group. Joining Heritage Hotels & Resorts as an Assistant Food & Beverage Manager means becoming part of a dedicated team that prioritizes excellence, integrity, and community connection in everything they do.
Job Requirements
- bachelor's degree in hospitality management, hotel & restaurant management, business administration, or related field preferred
- 1+ years of progressive leadership experience in food and beverage operations within a full-service hotel or upscale hospitality environment
- demonstrated experience managing multiple outlets simultaneously
- food safety certification required or ability to obtain upon hire
- new mexico alcohol service certification required or ability to obtain upon hire
Job Qualifications
- strong leadership presence with the ability to support and guide teams in a fast-paced, guest-facing environment
- excellent interpersonal and communication skills with the ability to engage guests and team members professionally
- solid understanding of restaurant and bar operations within a hotel or upscale hospitality setting
- ability to support financial performance through labor awareness, cost control, and operational efficiency
- strong organizational skills with the ability to manage multiple priorities and shifting demands
- problem-solving mindset with the ability to make sound decisions in real time
- proficiency in point-of-sale systems and basic operational technology
- knowledge of food safety standards and responsible alcohol service practices
- ability to remain poised and professional in high-volume environments
- flexibility to work varied schedules including evenings, weekends, and holidays
Job Duties
- support daily operations across food and beverage outlets including restaurants, bars, lounges, and in-room dining to ensure consistent service execution
- act as a visible, hands-on leader on the floor, guiding teams and supporting service during peak periods
- partner with the Food & Beverage Manager to execute operational strategies, service initiatives, and outlet goals
- assist in monitoring staffing levels and support scheduling alignment based on business needs and volume
- uphold service standards, presentation expectations, and operational procedures across all outlets
- support financial performance by assisting with labor management, cost control initiatives, and inventory practices
- collaborate with culinary leadership to ensure proper food execution, timing, and presentation standards
- reinforce compliance with food safety, sanitation, and alcohol service regulations
- assist with recruitment, onboarding, and training of team members, ensuring a strong and consistent service culture
- provide ongoing coaching, feedback, and performance support to outlet teams
- address guest needs and concerns promptly, ensuring service recovery aligns with hotel expectations
- support coordination of group dining, events, and outlet activations in partnership with Sales and Events teams
- maintain organization and cleanliness of all outlet spaces, service areas, and back-of-house environments
- ensure proper use and care of equipment, tools, and company assets
- model professional appearance and conduct consistent with hotel standards
- perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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