Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.35 - $34.13
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
bonus eligible
Employee Discounts
Professional development opportunities
Job Description
The Los Angeles Airport Marriott, located at 5855 West Century Boulevard in Los Angeles, California, is a premier full-service hotel offering exceptional hospitality and accommodations to travelers visiting the Los Angeles area. This Marriott International property is part of a global portfolio known for its commitment to quality, guest satisfaction, and professional development opportunities for its associates. The hotel boasts modern amenities, a variety of dining options, and well-appointed rooms to serve business and leisure guests alike. Guests at the Los Angeles Airport Marriott experience the convenience of proximity to Los Angeles International Airport along with the comfort, service, and innovative hospitality that Marriott Hotels are famous for worldwide.
The role available is an entry-level management position within the Food and Beverage and Culinary department, specifically supporting Restaurants, Bars, and Room Service operations. This full-time position is situated on-site at the Los Angeles Airport Marriott and offers competitive hourly pay ranging from $28.35 to $34.13, with eligibility for bonuses. The management position centers around assisting in the daily operational leadership of the food and beverage outlets, ensuring that both guest and employee needs are met with exceptional quality and service.
This role requires a dedicated professional to help plan menus, maintain sanitation standards, and support servers and hosts during busy meal periods. The individual will also oversee the operations of various food and beverage outlets, ensuring that the team upholds Marriott’s high standards and complies fully with legal obligations. Supervising employees, managing budgets, and resolving customer service concerns are key components of this role. The manager operates under the guidance of the Director of Restaurants or Restaurant Manager but is empowered to supervise and manage staff in their absence. The position is critical in maintaining the smooth functioning of the restaurant environment, achieving or exceeding budgeted goals, and enhancing overall guest satisfaction.
Associates selected for this role become part of Marriott International’s commitment to fostering an inclusive and diverse workplace. Marriott values the unique backgrounds and experiences that each team member brings and is dedicated to providing equal opportunity employment. The company actively promotes a supportive environment where employee well-being and professional growth are prioritized.
In addition to the operational duties, the role emphasizes leadership and human resource activities such as supervising employee training, communicating job performance expectations, and coaching team members for ongoing improvement. This fosters a positive work culture and supports the company’s mission to deliver outstanding hospitality experiences.
Joining the Los Angeles Airport Marriott means becoming part of a globally recognized brand with nearly 100 years of innovation and excellence in the hospitality industry. The company’s legacy encourages every associate to be their best, begin a purposeful career, belong to a vibrant global team, and grow both personally and professionally. The management position provides an excellent stepping stone for those seeking a rewarding career in hospitality management within a reputable company known for its luxury brands such as JW Marriott. JW Marriott, part of Marriott International's luxury portfolio, is especially dedicated to associate well-being, training, career development, and creating a supportive and dynamic work environment. Through this role, associates receive the JW Treatment™, which emphasizes holistic well-being along with excellence in guest service. This is a unique opportunity to grow a career in one of the world’s most esteemed hospitality companies while working in an energetic, guest-focused setting at a strategic location near a major airport.
The role available is an entry-level management position within the Food and Beverage and Culinary department, specifically supporting Restaurants, Bars, and Room Service operations. This full-time position is situated on-site at the Los Angeles Airport Marriott and offers competitive hourly pay ranging from $28.35 to $34.13, with eligibility for bonuses. The management position centers around assisting in the daily operational leadership of the food and beverage outlets, ensuring that both guest and employee needs are met with exceptional quality and service.
This role requires a dedicated professional to help plan menus, maintain sanitation standards, and support servers and hosts during busy meal periods. The individual will also oversee the operations of various food and beverage outlets, ensuring that the team upholds Marriott’s high standards and complies fully with legal obligations. Supervising employees, managing budgets, and resolving customer service concerns are key components of this role. The manager operates under the guidance of the Director of Restaurants or Restaurant Manager but is empowered to supervise and manage staff in their absence. The position is critical in maintaining the smooth functioning of the restaurant environment, achieving or exceeding budgeted goals, and enhancing overall guest satisfaction.
Associates selected for this role become part of Marriott International’s commitment to fostering an inclusive and diverse workplace. Marriott values the unique backgrounds and experiences that each team member brings and is dedicated to providing equal opportunity employment. The company actively promotes a supportive environment where employee well-being and professional growth are prioritized.
In addition to the operational duties, the role emphasizes leadership and human resource activities such as supervising employee training, communicating job performance expectations, and coaching team members for ongoing improvement. This fosters a positive work culture and supports the company’s mission to deliver outstanding hospitality experiences.
Joining the Los Angeles Airport Marriott means becoming part of a globally recognized brand with nearly 100 years of innovation and excellence in the hospitality industry. The company’s legacy encourages every associate to be their best, begin a purposeful career, belong to a vibrant global team, and grow both personally and professionally. The management position provides an excellent stepping stone for those seeking a rewarding career in hospitality management within a reputable company known for its luxury brands such as JW Marriott. JW Marriott, part of Marriott International's luxury portfolio, is especially dedicated to associate well-being, training, career development, and creating a supportive and dynamic work environment. Through this role, associates receive the JW Treatment™, which emphasizes holistic well-being along with excellence in guest service. This is a unique opportunity to grow a career in one of the world’s most esteemed hospitality companies while working in an energetic, guest-focused setting at a strategic location near a major airport.
Job Requirements
- High school diploma or GED
- Three years experience in food and beverage, culinary or related professional area
- Or two-year degree from accredited university in food service management, hotel and restaurant management, hospitality, business administration or related major
- One year experience in food and beverage, culinary or related professional area
- Ability to handle employee questions and concerns effectively
- Strong leadership and supervisory skills
- Ability to communicate clearly with team members and guests
- Knowledge of sanitation standards and compliance requirements
- Ability to manage budgets and achieve financial goals
- Availability to work full-time on-site
- Must comply with local laws regarding alcohol beverage service
Job Qualifications
- High school diploma or GED with 3 years experience in food and beverage, culinary, or related professional area
- Or 2-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in food and beverage, culinary, or related professional area
Job Duties
- Handles employee questions and concerns
- Monitors employees to ensure performance expectations are met
- Provides feedback to employees based on observation of service behaviors
- Assists in supervising daily shift operations
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results
- Ensures all employees have proper supplies, equipment and uniforms
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
- Assists in ensuring compliance with all restaurant policies, standards and procedures
- Monitors alcohol beverage service in compliance with local laws
- Assists in achieving or exceeding budgeted goals
- Performs all duties of restaurant employees and related departments as necessary
- Opens and closes restaurant shifts
- Interacts with guests to obtain feedback on product quality and service levels
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
- Encourages employees to provide excellent customer service within guidelines
- Handles guest problems and complaints, seeking assistance from supervisor as necessary
- Strives to improve service performance
- Sets a positive example for guest relations
- Assists in the review of comment cards and guest satisfaction results with employees
- Meets and greets guests
- Supervises on-going training initiatives
- Uses all available on the job training tools for employees
- Communicates performance expectations in accordance with job descriptions for each position
- Coaches and counsels employees regarding performance on an on-going basis
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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